H&R Block Team Leader reviews

The pay could be so much better specially being how much they charge and make

Unfortunately, the beautiful image of their culture and care for their employees stops at the door of the corporate office in Kansas City. I'm sure it's a Great Place to Work in the corporate office, but down below on the retail level, associate are miserable; under paid, overworked and under appreciated. Employees are leaving in droves due to mismanagement, unrealistic expectations and no respect for the people on the ground serving customers. If something doesn't change soon, Block will be forced to close offices because of staff shortages as a result of employees not feeling seen, heard or considered. And come April 15th be ready to be ghosted until you're needed again in November. I will never say don't work for H&R Block because it has the potential to be an incredible company, but that is going to require corporate executives to take a hard look at the value they place on retail employees and bridging the gap that exist between what is clearly two different companies.