H&R Block Unit Leader reviews

3.5

49% would recommend to a friend

(45 total reviews)

Curtis Campbell

Not enough data to show CEO approval

39% positive business outlook

Unit Leader employees have rated H&R Block with 3.5 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Unit Leader professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Unit Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

45 reviews
3.0
Jul 29, 2025

Crazy tax season

Recommend
CEO approval
Business Outlook

Pros

Good salary Great people, staff Independence

Cons

Not much support from management After tax season - no work

1.0
May 13, 2025

Disorganized

Recommend
CEO approval
Business Outlook

Pros

Coworkers and supervisors are friendly, good team dynamics

Cons

High stress. High intensity. High stakes. On the job training. Constant change in processes, directions, softwares, yearly and midseason. Counterintuitive strategies. Sacrificing clients to maximize profit. Facing clients and still needing to make them happy with the above obstacles.

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H&R Block Response
1y
We appreciate your feedback and we’re glad to hear you enjoyed the team dynamics and supportive environment. At the same time, we recognize the challenges you've described especially around training, evolving processes, and balancing client satisfaction with operational demands. Your concerns are valid, and we’re working to improve clarity, consistency, and support across all levels.
Viewing 7 - 9 of 45 Reviews

Glassdoor has 8,695 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.