Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,693 reviews left anonymously by employees. This rating has been stable over the past 12 months. 73% of employees would recommend working at H&R Block to a friend and 62% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at H&R Block?

73% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (682) , Tax Professional (442) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (151) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 446 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 439 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 408 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 215 reviews)); "Great coworkers and corporate kept you very in the know" ((in 195 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 872 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 246 reviews)); "Low salary and the grow expectations are limited." ((in 130 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 81 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Miami , Boston , Austin , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

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H&R Block

H&R Block reviews about "benefit"

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.6

Senior management

3.5

Career opportunities

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

458 reviews

4.0

Apr 14, 2025

Great company

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Great hours full-time benefits are excellent. Great environment to work in on the IT support side.

Cons

Alot of drive due to how big houston is. Each district is very wide. Not much of a con but you do have to provide support to both hardware and software users.

1.0

May 26, 2025

Beware

Team leader

Recommend

CEO approval

Business Outlook

Pros

Other employees are nice... However, managament will play employees against you... destroying any respect between the employees and team leaders.. thus, why they go through so many in 3 months..

Cons

This position is all about kissing up to the management in Utah. They care nothing about the people or the clients. They go through several Team Leaders every season. Over the past 5 years they have yet to find anyone that is willing to stay for this position. Manager will belittle you and expect you to do the same to the other employees. Management is the worst Ive ever seen. You are promised much in the beginning yet are never able to receive those benefits as they let each person go just before being able to achieve the benefit. Therefore, the top management in Utah receives the bonuses not the Team Leaders that worked so hard for them.

H&R Block Response

Thank you for taking the time to share your experience. We're sorry to hear that your time in the Team Leader role was difficult. While we're glad you found your coworkers supportive, it's clear that your experience with management and communication did not meet expectations. We take concerns like these seriously and are committed to fostering a respectful and supportive work environment for all employees.

4.0

Apr 7, 2025

H&R Bock review

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Multiple trainings and friendly office environment

Cons

Low pay, no benefits for entry level employees

4.0

Apr 9, 2025

Contractor

Recruiter - seasonal

Recommend

CEO approval

Business Outlook

Pros

Good leadership, great districs/managers to work with. Attainable metrics/targets.

Cons

No benefits on contract roles

4.0

Jun 20, 2025

Great Place to work at.

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Great Place to work at. Employee Benefits

Cons

Tax season intensity is hectic

4.0

Feb 26, 2025

Seasonal Employee with H&R Block

Tax specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible Work Schedule. Remote Work

Cons

No benefits besides PTO and lack of full-time work year-round

3.0

Apr 8, 2025

Overall nice folks

Director

Recommend

CEO approval

Business Outlook

Pros

- Lots of dedicated and passionate staff - Good benefits

Cons

- Career advancement as a female employee is minimal. - Employee churn (organic or company-driven) can be highly disruptive to employee productivity and morale after tax season.

3.0

Jul 10, 2025

Good culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company culture, benefits, amazing people, flexible work/balance

Cons

Hard to move up, stagnant with growth, politics

H&R Block Response

Thank you for sharing your experience at H&R Block. We're happy to hear you valued the company culture, benefits, and work-life balance. Your feedback regarding growth opportunities and internal dynamics is appreciated and will be considered as we continue to enhance career development and transparency across the organization.

4.0

Mar 6, 2025

Good Resume Boosting Position

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

1. Leadership Experience – This role would allow me to gain hands-on leadership and management experience by assisting in overseeing tax professionals and office operations, which would be valuable for my career growth. 2. Client Interaction & Problem-Solving– I enjoy working with clients and finding solutions to their needs. This position would give me the opportunity to develop strong customer service and problem-solving skills while ensuring smooth office operations. 3. Training & Professional Development – H&R Block offers training and development programs, including tax preparation courses and leadership training. I appreciate opportunities to grow my skills and advance in my career.

Cons

1. Seasonal Employment – Since this role is primarily seasonal, it may not provide year-round job stability or benefits, which means I might need to find other work during the off-season. 2. High-Pressure Environment During Tax Season – The job can be stressful, especially during peak tax season, with tight deadlines, long hours, and a high volume of clients needing assistance. 3. Limited Advancement Opportunities – While H&R Block offers training programs, long-term career advancement may be limited, especially since seasonal employees are not always retained year-round. 4. Dealing with Difficult Clients – As with any customer-facing role, I may encounter frustrated or upset clients, particularly when they have tax-related concerns or disputes.

4.0

Mar 24, 2025

Good company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Peaceful environment Hybrid/WFH No superiority complexes

Cons

Lesser benefits No competitive salary

Viewing 7 - 9 of 458 Reviews

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Great company

Beware

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Contractor

Great Place to work at.

Seasonal Employee with H&R Block

Overall nice folks

Good culture

Good Resume Boosting Position

Good company

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