H&R Block reviews about "training"

60% positive business outlook

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1K reviews
5.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I work from home as an Account Manager. Everyone I work with is great. We have Teams meetings and chats daily where anyone can ask how to do something and get a response quickly. They give raises and bonuses yearly. They start your pay out based on experience. I get 3 to 5 percent raises yearly and bonus can be anywhere from 1,000 up. Depending on how many clients u have revenue you bring in and the company has brought in. You get 2 weeks of vacation time, one week of sick time that rolls over and 1 floating holiday yearly. They also close the week of the Fourth of July yearly and you get paid for it without having to use your vac time. They have amazing training. They send you a new iPhone laptop and monitors etc. I couldn’t ask for a better job. Especially one that I can work from home as. They have fun activities they do during work hours and also have activities they do after work hours that you can participate in if you want to.

Cons

I don’t really have any cons. You do get a lot of clients and you have to be able to maintain working around 60-100 clients with most being bookkeeping. Some are only payroll and sales tax and some clients are all three. You will have an assistant to help but be prepared to handle most of them yourself.

2.0
Jul 21, 2024
Recommend
CEO approval
Business Outlook

Pros

- the job is not very hard - lots of downtime during the beginning of tax season - close relationships with coworkers

Cons

- barely receive any training - clients are usually angry - feels like you're scamming customers with how high prices are - upper management does not care

4.0
Aug 6, 2024

Review

Recommend
CEO approval
Business Outlook

Pros

Great Place to work, Good Training

Cons

Commision based hourly rate is also based on

3.0
Aug 21, 2024

I loved my job

Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility, easy training, room for growth

Cons

Seasonal, not so much pay, didn’t need to be a tax preparer to be in management

5.0
Aug 22, 2024

Love working here

Recommend
CEO approval
Business Outlook

Pros

Great training. Good people. Great support. Meet lots of interesting people.

Cons

Lots of staffing issues but that’s just dependent on the economy

3.0
Jul 22, 2024

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mostly great coworkers, flexibility, clean environment, support from management if you get a good atl or mtl, and softphones (yay).

Cons

Poor pay, little to no training, dealing with angry and impatient customers, unrealistic expectations, and corporate literally doesn't care about your work experience as long as they're making a profit. It gets increasingly more stressful as you near the end of the season.

Viewing 28 - 30 of 1,031 Reviews

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