H&R Block reviews about "training"

60% positive business outlook

Reviews by job title

1K reviews
4.0
Dec 3, 2021

First Year

Recommend
CEO approval
Business Outlook

Pros

Great training Prior to Season

Cons

Only part time work available.

4.0
Dec 12, 2021

Tax preparer

Recommend
CEO approval
Business Outlook

Pros

Training was thorough and work was easy

Cons

Only worked good hours from November until the end of tax season in April. Worked maybe once a week in the summer for amendments and late preparers.

2.0
Dec 6, 2021
Recommend
CEO approval
Business Outlook

Pros

It can be flexible at times and it does have job security no matter how awful of an employee you are.

Cons

There’s a huge issue with the way the company handles HR issues especially if it involves a corporate level manager or higher. Several complaints buy multiple people can be made and nothing happens because the unethical practices just keeps happening. There’s managers that breed unethical practices and HR does nothing about it, at all. You have managers doing IRS required continuing education for the tax pros so they can have all their tax pros “ready to go” before others. Same thing with training, people are told to just mark it complete and they’ll get paid. Manager training is lacking completely, cheating on tests is encouraged and 6 hour training sessions are done in 2 hours. Managers help tax pros take level certification tests also (they really need to disallow you to be able to print competed tests). So basically you’ve got a lot tax pros out there with false credentials and no actual CE training. Employees who file fraudulent returns are rehired every season because “a butt in a chair for staffing coverage is more important”. No real recruiting is done for new tax pros at all. People working off the clock is a huge issue and honestly some managers expect and promote it. Which is insane that people are willing to work for free like their time means nothing.

3.0
Nov 23, 2021

Good training

Recommend
CEO approval
Business Outlook

Pros

Training classes teaches tax theory which helps you to understand why certain forms are used.

Cons

Too much pressure to set appointments with previous clients who already said to leave them alone.

4.0
Dec 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Can be a nice working environment, offer extensive training on taxes. Get to help families.

Cons

If there is a lack of management employees will have to fend for themselves and rely on each other. Equipment would breakdown often.

Viewing 118 - 120 of 1,033 Reviews

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