H&R Block reviews about "training"

Poor life/work balance very little opportunity to grow

However, first-year timers are not given the opportunity to practice. And in some cases, the branch tactically put you at the front desk. It was quite demotivating

They put some focus on "selling" extra products and services, depending on your manager you may feel more pressure to sell.

poor management, no real training, rush training,

The non-specified PTO can feel a bit difficult to take days off.

No cons to this job

Scheduling metrics were constantly changed by the corporate office, making it difficult to establish and maintain employees' schedules from day to day, let alone week to week. The requirements often clashed with the specific needs of the branch. You're on call 7 days a week, open to close, having personal plans during the tax season is not really feasible but it's only for 4 months, a fairly small commitment. Some of the systems were too restrictive and inefficient, leaving little room to use your own skillsets to lead effectively.

Not a full time job

Head office has a narrow view sometimes and implements changes without considering the impact of the timing on the employees in the small community offices. Pay is not the greatest.