H&R Block reviews about "training"

Hard to make more than minimum wage for several years. Training can be paid but they also expect you to take additional classes from them and you don't get paid for your time. There is also a fee to access classes.

The pay needs a complete overhaul. Work here for the experience and education but you need another job to at least make it through your first year.

Schedule Working weekends. Management Lack of support from management Policies and procedures could be better

Got 10.50 an hour. There is very little room for growth. You pay raise is based on the amount of tax returns that you do, which can be hard to come by.

Not great management, office manager never in office

The retail work environment is very unprofessional and equates to a sweatshop where only the bottom line matters. Required 20+ hours of tax training is unpaid and at the tax professional’s time and expense. Compensation is commensurate with a Tax Professional’s level, not with with their experience or the value of tax returns completed, despite what management says. There is no quality control over tax returns completed, such that inexperienced and unknowledgeable tax professionals complete tax returns they’re not qualified to complete. This breeds an environment of mistakes and inaccurate tax returns. Promises of “end of season bonus” for tax professionals are no more than empty promises. District and Office management have no integrity or people skills and only care about the bottom line. There is no focus on developing and retaining tax professional talent, which makes the H&R Block retail model unsustainable. The tax software is cumbersome, and not user friendly or intuitive to use, even for experienced tax professionals.

- I even feel frustrated for our clients because the company's prices are so high - Prices are not transparent - The company pushes for profits and production, and no focus or value on maintaining customer loyalty and satisfaction - Training is very unorganized and unclear; they would get inexperienced people to train new employees

hours were not flexible during tax season

Management, salary, compensation, facility maintenance