Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

HG Insights

Is this your company?

HG Insights reviews

4.5

87% would recommend to a friend

(151 total reviews)
avatar

Rohini Kasturi

86% approve of CEO

85% positive business outlook

Ratings by category

4.6

Work/Life balance

4.6

Compensation and benefits

4.5

Culture & values

4.5

Diversity & inclusion

4.5

Senior management

4.5

Career opportunities

HG Insights has an employee rating of 4.5 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HG Insights employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

151 reviews
1.0
Oct 5, 2025

Once admired, now abandoned

Software engineering manager
Recommend
CEO approval
Business Outlook

Pros

Very few positives remain since the new management took over. It’s still rewarding to work alongside the talented engineers who haven’t yet left or been affected by layoffs — their collaboration and resilience keep things moving. When you do meet the CEO, he makes an effort to be inclusive and upbeat, which is one of the few bright spots in an otherwise difficult environment.

Cons

Since the arrival of the new CEO in 2024, the organization has been in constant turmoil. The first wave brought in four new direct reports, followed by a complete overhaul of the existing leadership team — replaced mostly with individuals from the CEO’s previous circles at SolarWinds and Amazon. Long-time HG employees were increasingly marginalized, with their perspectives carrying little weight in key decisions. Strategic, hiring, and delivery choices are made at the top and announced only days before taking effect, leaving teams with minimal visibility or input. U.S. teams are being replaced by lower-cost offshore resources, leading to a significant loss of expertise, context, and morale. The newly appointed managers have imported a culture of fear and intimidation from their prior organizations, eroding trust and collaboration across the company.

4.0
Sep 4, 2023

It's not bad.

Customer success manager
Recommend
CEO approval
Business Outlook

Pros

The pay doesnt suck, but it's not the best. They also have a 4 year vesting period that includes company stock, and that's pretty cool. There are no micromanager bosses here - no joke. You're trusted to do your job like an adult. And I say that with absolute zero cynicism.

Cons

The pay doesn't suck but it's not the best. No way around the fact that CSMs get paid 15 to 40% less than the industry average. There is no job specific training; which is a big problem because you have to know A LOT about HG's data points, methods, and data science to be a CSM. Currently we're working on building a knowledge base, but it's not even close to ready to show to a new CSM. This is a problem because it limits how quickly our new CSMs get up to speed.

avatar
HG Insights Response
2y
Dear Current Employee, Thank you for your feedback. I am glad you feel supported by your manager. We strive to develop our leaders through multiple different learning opportunities, and we are glad you are seeing the fruits of that. HG Insights uses local, national, and industry-specific survey data to determine pay for positions. We seek to make competitive offers, allowing new employees room for growth. Individual compensation packages are based on various factors unique to each employee. All offers are determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal factors. If you have questions about how we structure pay and where you are at in the range, I would be happy to chat with you and review your compensation package. I would suggest speaking with our CS leader regarding the areas you would like to see improved, and we can work on getting some job-specific training for you and other members of the team. We are currently in the final development phases of our product certification training, which we hope will help new team members get the training they need from the beginning. Thank you for sharing your feedback. I would be happy to talk more and look forward to you reaching out. Sincerely, Bethany Sr. Director, People
2.0
Aug 16, 2025

C-level is ineffective and callous

Senior software engineer
Recommend
CEO approval
Business Outlook

Pros

Technologies at play are interesting, working remotely was a good experience

Cons

The new c-level execs view people as cost-centers and have created an environment where overwork under threat of outsourcing is acceptable. Burnout is common and layoffs come on a regular cadence. Company direction is also fickle, bottom-up feedback is assumed to be unreliable unless strongly substantiated and argued for (it's exhausting).

Viewing 7 - 9 of 151 Reviews
Related searches: HG Insights jobs | HG Insights salaries | HG Insights benefits | HG Insights interviews
ReviewsHG Insights reviews

Glassdoor has 156 HG Insights reviews submitted anonymously by HG Insights employees. Read employee reviews and ratings on Glassdoor to decide if HG Insights is right for you.