Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,009 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      1.0
      Apr 16, 2018

      Just Alright

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay as long as you make sales

      Cons

      I worked in a subdivision that combined sales services for Direct TV/ AT&T/U-Verse which was a nightmare since they all had their own software for sales, billing, and service activation. During a call with a customer I would have to toggle between 5-10 different windows. There was a lot of pressure to bundle as much as possible even if the customer was not interested. As sales reps we only had 9 minutes to answer/fix billing inquires and up sale the customer as much as possible. Often 9 minutes is not enough time to thoroughly explain bill charges that may include a cellphone plan, satellite, internet, and landline.

      avatar
      HGS Response
      8y
      Thank you for your feedback and I am sorry that you found so many aspects of your time with HGS unpleasant. HGS believes in providing a positive work environment. I would love to understand the issues you experienced better. Please send me an email at talk2us@teamhgs.com
      3.0
      Mar 31, 2018

      General

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full-time you will always have 40 hours.

      Cons

      The training is extremely unorganized.

      avatar
      HGS Response
      8y
      Hi, thank you for sharing your review. We value your feedback and would like to learn more about your specific situation to make things better. Feel free to email me directly at Talk2us@teamhgs.com.
      4.0
      Mar 28, 2018

      Good company to start your career

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to begin work experience and develop your resume.

      Cons

      You have good things and bad things with every company, we recieved a lot of pressure from the client, but that was understood. I suppose the most negative aspect was the low quality employees that came in, that just looked to put something on there job history to turn around and get unemployment again.

      avatar
      HGS Response
      8y
      Hi, thank you for sharing your valuable feedback. We very much appreciate and value your employment at HGS. We wish you all the best and have a bright future:)
      Viewing 382 - 384 of 5,009 Reviews
      Related searches: HGS jobs | HGS salaries | HGS benefits | HGS interviews
      ReviewsHGS reviews

      Glassdoor has 5,270 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.