Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (59) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "very good environment and everything is good" ((in 132 reviews)); "Good people and teams mates." ((in 131 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 100 reviews)); "Good training is going on" ((in 99 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 443 reviews)); "Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 206 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Long hours but others everything else is good" ((in 25 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Mar 29, 2018

hgs

Cro

Recommend

CEO approval

Business Outlook

Pros

good atmosphere to work at hgs

Cons

found nothing as for now!!!

HGS Response

8y

Hi, thank you for your review. Good to see that you are enjoying the work atmosphere at HGS. At the same time, we want to learn more about your concern. Please feel free to write to us at Talk2us@teamhgs.com.

1.0

Mar 28, 2018

Exit process is very much Complicated

Customer relation officer

Recommend

CEO approval

Business Outlook

Pros

Working environment was good in 2017 first half.

Cons

It's a BPO. Back to back calls. Not about 1 day or 2. Every day the same condition. No logic in the words of TL. Meet the target by any means than only your TL will consider you. If you could not meet the target all will get in your back. No support from any TL , manager or HR department. Exit process is very tough. 30 days hard and fast even if you have major issue in the family. Will not consider any document anything. 30 days means 30 days. If you know the art of licking than its OK.

HGS Response

8y

Hi, Thank you for sharing your review. We are sorry to hear about your unpleasant experience at HGS. We certainly do not want any of our employees to feel undervalued, and we do our best to address issues that are brought to us while working to make things better. Please help us in understanding your concerns better by writing to us at Talk2us@teamhgs.com.

3.0

Mar 28, 2018

Join if you have no other option.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros basically here.

Cons

6 days working and very less salary.

HGS Response

8y

Hi, We are sorry to hear about your unpleasant experience at HGS. We would like to learn more about your concern and make things better. Kindly email us at Talk2us@teamhgs.com so that we can discuss further.

Viewing 4480 - 4482 of 5,012 Reviews

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hgs

Exit process is very much Complicated

Join if you have no other option.

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