Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (59) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "very good environment and everything is good" ((in 132 reviews)); "Good people and teams mates." ((in 131 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 100 reviews)); "Good training is going on" ((in 99 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 443 reviews)); "Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 206 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Long hours but others everything else is good" ((in 25 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

1.0

Mar 24, 2018

Bad

Cro

Recommend

CEO approval

Business Outlook

Pros

Campus is good to visit

Cons

salary is too low that degree holders will never join to this company They will give training for 2 months with no any salary including night shifts

HGS Response

8y

Hi, thank you for your review. At HGS, we believe in providing industry standard remuneration. However, we understand your concern. We would like to discuss further on the same. Request you to leave a note to us at Talk2us@teamhgs.com.

5.0

Mar 21, 2018

good

Cro

Recommend

CEO approval

Business Outlook

Pros

it is a good company with good environment

Cons

no no no no no

HGS Response

8y

Hi, thank you for your review. Glad that you are enjoying the work environment at HGS. We wish you all the best in your future endeavours at HGS:)

2.0

Mar 19, 2018

Nothing special

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Colleagues were friendly, quite an easy job

Cons

Not much support from management

HGS Response

8y

Hi, We are sorry to hear about your unpleasant experience at HGS. We would like to learn more about your concern and make things better. Kindly email us at Talk2us@teamhgs.com so that we can discuss further.

Viewing 4486 - 4488 of 5,012 Reviews

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