Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (59) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "very good environment and everything is good" ((in 132 reviews)); "Good people and teams mates." ((in 131 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 100 reviews)); "Good training is going on" ((in 99 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 443 reviews)); "Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 206 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Long hours but others everything else is good" ((in 25 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Mar 19, 2018

Woking experience as a technical support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good environment, nice team and no work pressure

Cons

team leaders in hgs are not good they showing partiality between boys to girls

HGS Response

8y

Hi, thank you for your valuable feedback. We want to learn more and make things better for our employees. We request you email us at talk2us@teamhgs.com.

3.0

Mar 16, 2018

Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

HR Policies and HR personnel

Cons

People management and old timers

HGS Response

8y

Hi, thank you for sharing your experience at HGS. We appreciate your feedback. We do our best to address issues that are brought to us while working to make things better. Please help us in understanding your concerns better by writing to us at Talk2us@teamhgs.com

1.0

Mar 16, 2018

Worst company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing interesting to mention here. They just find your number somewhere online and spam your mail and phone number till you join them. Worst ever by a company.

Cons

You can consider all the worst situations ever possible in this company. Very low standards

HGS Response

7y

Hi, we feel sorry for your unpleasant experience at HGS. We do not want any of our employees to feel undervalued. We would like to understand more to make things better for our employees.Please write to us at Talk2us@teamhgs.com

Viewing 4489 - 4491 of 5,012 Reviews

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HGS reviews

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Woking experience as a technical support

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