Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (59) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "very good environment and everything is good" ((in 132 reviews)); "Good people and teams mates." ((in 131 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 100 reviews)); "Good training is going on" ((in 99 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 443 reviews)); "Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 206 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Long hours but others everything else is good" ((in 25 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,011 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,011 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Jun 7, 2017

good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good salary, in time salary , good management

Cons

no cons. all is well.

HGS Response

8y

Hi, thank yours for your review. Glad to hear that you had a good experience at HGS. People like you have a made HGS a wonderful place to be with:). We wish you all the best and have a bright future!

1.0

Jun 6, 2017

Worst place

Cro

Recommend

CEO approval

Business Outlook

Pros

Nothing, they don't keep their promise, no pros, they are completely unprofessional, only shifts are flexible but u must fight to get them, NTP bangalore office sucks

Cons

Worst managers, full of politics, no ethics, seems like fish market, should ask permission for each and everything like going for lunch or washroom

HGS Response

8y

Hi..We hear you and would like to apologize. It is sad to hear that you had an unpleasant experience at HGS. That is not ideal. As a company, the morale of our employees is of utmost importance to us. Please drop us a note at Talk2us@teamhgs.com, as we'd like to know more, and try to make things better.

3.0

Jun 6, 2017

Customer Service Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Commissions are a pro Flexibility to go to school

Cons

The client is not prepared for customer wants and needs Was too much red tap to do anything

Viewing 4516 - 4518 of 5,011 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at HGS

MNC COMPANY IS HIRING -DAY SHIFT

Process Consultant - German Language

HGS

HGS reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

good company

Worst place

Customer Service Associate

Top companies for "Compensation and Benefits" near you

Jobs at HGS

HGS reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at HGS

HGS reviews FAQs