Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 207 reviews)); "It’s flexible people are friendly and helpful" ((in 132 reviews)); "Work environment is good and friendly" ((in 130 reviews)); "very good environment and everything is good" ((in 129 reviews)); "Good working environment and encouraging" ((in 103 reviews))

What are the cons of working at HGS according to real employee reviews?

"Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 209 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Long hours but others everything else is good" ((in 28 reviews)); "Minimum wage and no breaks if work 6 hours or less." ((in 26 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,010 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,010 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,010 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Sep 10, 2016

Exciting, Challenging and Fun Times Ahead

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive Management Team with clear direction Challenging environment which allows you to grow and develop Exciting times ahead for this global organisation

Cons

Values need to be clearly communicated across the whole organisation. Some individuals are still living in the past - silo mentality

1.0

Sep 9, 2016

No LOA

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fulltime plus overtime. Good benefits

Cons

They would not approve LOA for a surgery I had to have. I was terminated

5.0

Sep 8, 2016

HGS Interactive all the way

Practice head

Recommend

CEO approval

Business Outlook

Pros

Secure working environment built on global employee relationship framework, Enjoys backing of Industry leader Hinduja Global Solutions Strict adherence to Employee welfare policies and vision of progressive approach aimed at business growth Fair and equal opportunity provider to deserving candidates with promise of mutual growth Diverse client portfolio provides learning and exposure to employees Set processes, excellent mentor-ship and career guidance

Cons

Low profile presence (due to earlier business strategy) leads to restricted visibility to potential candidates compared to famous brads even though matching industry capabilities.

Viewing 4660 - 4662 of 5,010 Reviews

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QA Engineer - Automation 1

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HGS reviews

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Exciting, Challenging and Fun Times Ahead

No LOA

HGS Interactive all the way

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