Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "It’s flexible people are friendly and helpful" ((in 133 reviews)); "Friendly nature good environment better place to work" ((in 129 reviews)); "Good training and very supportive for career development" ((in 104 reviews)); "Good working environment and encouraging" ((in 94 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 440 reviews)); "Poor management and will not appreciate hard work" ((in 225 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 201 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Long hours but others everything else is good" ((in 28 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,009 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

2.0

Sep 10, 2017

Good to work

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Good environment Friendly people Good job for freshers Pleasant environment

Cons

Low salary No pay for overtime Poor management transport issues Working on holidays

HGS Response

8y

Hi, thank you for your review. Good to see that you enjoyed the environment at HGS. People like you have helped in creating the atmosphere a pleasant one! At the same time, we feel disappointed to hear that you were not happy with few aspects at HGS. We would want to understand your concern better.Please write to us at Talk2us@teamhgs.com.

3.0

Sep 8, 2017

Good for freshers to improve communication skill

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good for freshers to improve communication skill

Cons

Less Salary, Lots of work pressure.

HGS Response

8y

Hi, Thank you for sharing your feedback. At HGS, we believe in providing opportunities to all our employees to enhance their skills and we are glad that you see the value in it as well! At the same time, your feedback on less salary and work pressure concerns us. Please help us in learning more on this by writing to us at Talk2us@teamhgs.com

4.0

Sep 7, 2017

Strict but fair

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Provided quality training so I was aware of the company I was representing. Training is also relaxed and fun.

Cons

Management constantly checking you are on time after your break. The software necessary to advise customers often broke down so it was frustrating not being able to help customers.

HGS Response

8y

Hi, thank you for sharing your feedback. Good to hear that you enjoyed the quality training at HGS. However, we would like to gain some further insight regarding the points mentioned in your feedback. Please email us directly at Talk2us@teamhgs.com..

Viewing 4660 - 4662 of 5,009 Reviews

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