Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "It’s flexible people are friendly and helpful" ((in 133 reviews)); "Friendly nature good environment better place to work" ((in 129 reviews)); "Good training and very supportive for career development" ((in 104 reviews)); "Good working environment and encouraging" ((in 94 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 440 reviews)); "Poor management and will not appreciate hard work" ((in 225 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 201 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Long hours but others everything else is good" ((in 28 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,009 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Sep 6, 2017

review of company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good working environment nice infrastructure

Cons

bad management less salary no benefits

HGS Response

8y

Hi, Thank you for your review. Glad to see that you enjoyed the environment at HGS. However, your feedback on management concerns us. We would like to learn more and make things better for our employees. Requesting you to write to us at Talk2us@teamhgs.com.

2.0

Sep 4, 2017

worst place for work

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

not great place to work and no growth,lot of politics worst management,and poor skills

Cons

nothing management needs to be improve and very less salary paying

HGS Response

8y

Hi, We feel sorry to hear that you had such an unpleasant work experience at HGS. Inputs from people like you will help in making HGS a better place to grow. We do not want any of our employees to feel undervalued. We would like to discuss more on this, while we work to make things better.Kindly leave a note to us at Talk2us@teamhgs.com

3.0

Sep 4, 2017

Good company to start with

Senior technical support executive

Recommend

CEO approval

Business Outlook

Pros

Good company for part time jobs seeker, incentives is good

Cons

Management is not good, HR is not good, Higher level does not have proper knowledge

HGS Response

8y

Hi, Thank you for sharing your feedback. At HGS, we ensure to provide the best remuneration to our employees, however, your feedback on management and HR really concerns us. Please help us in knowing more, and we will definitely see how we can improve.Please write to us at Talk2us@teamhgs.com.

Viewing 4663 - 4665 of 5,009 Reviews

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