Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home and flexible schedule" ((in 212 reviews)); "Friendly nature good environment better place to work" ((in 137 reviews)); "Good people and teams mates." ((in 129 reviews)); "Work environment is good and friendly" ((in 125 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 105 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 455 reviews)); "Poor management and will not appreciate hard work" ((in 221 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 215 reviews)); "Pros are managers are the worst" ((in 85 reviews)); "Long hours but others everything else is good" ((in 26 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,009 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,009 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Mar 14, 2017

Utilization Review Nursw

Utilization review coordinator

Recommend

CEO approval

Business Outlook

Pros

Good benefits and excellent medical benefits

Cons

Company doesn't have structure and training is not good

HGS Response

8y

Hi,thank you for sharing your review. Good to see that you are enjoying the benefits available at HGS. We believe in providing effective training to all our employees. At the same time your feedback concerns us. We would like to learn more to make things better for all our employees. Kindly leave a note to us at Talk2us@yeamhgs.com

3.0

Mar 11, 2017

Good place to kick-off your career

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Team work, Challenging, Good career path

Cons

minimum wage, Evening shifts, office located along one bus route

HGS Response

8y

Hi, glad to see that you are finding the work challenging, due to the nature of our business sometimes the evening/rotational shifts are unavoidable. At the same time, we understand your concern. We would like to discuss further, please send an email to us at Talk2us@teamhgs.com

3.0

Mar 4, 2017

Workplace

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good place to learn the corporate culture

Cons

Politics in RNR, Compensation and benefits

HGS Response

8y

Hi, thanks for sharing your review. At HGS, we're committed to providing a good work culture for all. We're glad you recognize and value that as well! However, we feel disappointed to hear your concerns. Please help us in knowing more, so the issue can be addressed to the right team and we can avoid such situations going forward.Requesting you to write to us at Talk2us@teamhgs.com

Viewing 4747 - 4749 of 5,009 Reviews

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Jobs at HGS

Senior Analyst Global WFM

Trainee Process Consultant

Karnataka

View job

SAC Planning Consultant

HGS

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Utilization Review Nursw

Good place to kick-off your career

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