Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home and flexible schedule" ((in 212 reviews)); "Friendly nature good environment better place to work" ((in 137 reviews)); "Good people and teams mates." ((in 129 reviews)); "Work environment is good and friendly" ((in 125 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 105 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 455 reviews)); "Poor management and will not appreciate hard work" ((in 221 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 215 reviews)); "Pros are managers are the worst" ((in 85 reviews)); "Long hours but others everything else is good" ((in 26 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,009 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Jan 30, 2017

HGS

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place to start your career

Cons

no comments for cons for hinduja global solutions

HGS Response

8y

Hi, thank you for sharing your review. We appreciate your valuable feedback. We would like to learn more about this to make HGS a better place to grow. Kindly write to us at Talk2us@teamhgs.com

3.0

Jan 26, 2017

Heading in the right direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is a good, dynamic place to work. Great people make it easy to go in each day. The company is visibly trying to do the right things, even if they do get it wrong on occasion. Charity is important, and it is a real event each month. CSR is beginning to show signs of making a huge difference here too

Cons

In my role (shared services) there are no bonuses, while everyone around is eligible for them. Employee morale is fairly low, although engagement for charity events brings out the best in people. Employee benefits are at a minimum, a little more would go a long way

HGS Response

8y

Hi, thank you for your review. At HGS we believe in providing Dynamic and collaborative workplace and we are glad that you see the value in it as well! However, your feedback concerns us. As a company, the morale of our employees is of utmost importance to us. Please drop us a note at Talk2us@teamhgs.com. We'd like to know more, and try to make things better.

4.0

Jan 23, 2017

I have worked at Hinduja Global Solutions for 1 year

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Company. Nice growth prospects,they give good incetives ,perfect to grow up the career.

Cons

shift timings are not good

HGS Response

8y

Hi, thank you for sharing your review. We are pleased to hear that you had a nice time working at HGS. Due to the certain business requirement, sometimes the rotational shifts are unavoidable. However, we understand your concern. Request you to write to us at Talk2 us@teamhgs.com, so that we can discuss further.

Viewing 4756 - 4758 of 5,009 Reviews

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Jobs at HGS

Senior Analyst Global WFM

SAC Planning Consultant

HGS

HGS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

HGS

Heading in the right direction

I have worked at Hinduja Global Solutions for 1 year

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