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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,008 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      1.0
      Jun 12, 2015

      Awful place to work

      Customer loyalty agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      None at all, apart from a good team.

      Cons

      Everything. They expect you to work 10 hours a day on the Talk Talk campaign, taking abuse off customers and still expecting to sell. If u don't sell you get warnings. Stupid hours, they expect you to work Xmas day, boxing day, New year's day!! Luckily I got finished and lasted 3 months. Awful manager and awful working environment.

      5.0
      Jun 12, 2015

      CSR

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This job was very challenging. It was fun and I enjoyed the work, as well as the customer interaction.

      Cons

      There wasn't anything that I disliked about this job except the starting pay.

      1.0
      Jun 8, 2015

      sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours Great people Nice product Customers are nice

      Cons

      Not enough training Bad customer service Not reliable products Rules are too much

      Viewing 4855 - 4857 of 5,008 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,269 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.