Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 216 reviews)); "Good people and teams mates." ((in 135 reviews)); "Work environment is good and friendly" ((in 130 reviews)); "very good environment and everything is good" ((in 130 reviews)); "Good training / very short though" ((in 103 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 451 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 199 reviews)); "Pros are managers are the worst" ((in 85 reviews)); "Long hours but others everything else is good" ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)

Venkatesh Korla

69% approve of CEO

51% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Feb 27, 2014

Not a great place to work

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

There is no prospect found.

Cons

Rigid Mindset and no scope for innovation.

3.0

Feb 9, 2014

If you're in the financial account in manila, you've got the opportunity to make cake.

Customer care professional

Recommend

CEO approval

Business Outlook

Pros

The pay is among the highest for the financial account in metro manila. The targets are achievable, however quite hard to make top money, i.e basic is 25k, your bonus depends on how well you perform. The people are good, friendly and clean. Training is good.

Cons

Hr needs a revamp. Benefits leave much to be desired. Most financial accounts give 15 sick and 15 VL. This company gives only 8 and 8. The facilities are old , the workload is high, yet tolerable.,

4.0

Jan 31, 2014

It was the best training ground for BPO employees. The management will give you a chance to grow and learn more.

Team leader

Recommend

CEO approval

Business Outlook

Pros

The people are the best. You feel at home and colleagues will support you.

Cons

The salary tax is a bit high. The medical insurance can be improved.

Viewing 4942 - 4944 of 5,007 Reviews

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Jobs at HGS

Spanish Bilingual CSR

Thai (Multi-Lingual) -CSR Representative

Spanish Bilingual CSR

HGS

HGS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not a great place to work

If you're in the financial account in manila, you've got the opportunity to make cake.

It was the best training ground for BPO employees. The management will give you a chance to grow and learn more.

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