Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (59) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "very good environment and everything is good" ((in 132 reviews)); "Good people and teams mates." ((in 131 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 100 reviews)); "Good training is going on" ((in 99 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 443 reviews)); "Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 206 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Long hours but others everything else is good" ((in 25 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,011 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,011 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Feb 20, 2017

Nice company

I am an x employee of hgs

Recommend

CEO approval

Business Outlook

Pros

Very nice environment we can never see anywhere in any other companies

Cons

Salary is the big problem at HGS very less package which doesn't suit to the market cost of living

HGS Response

8y

Hi, thanks for sharing your review. We are pleased to hear that, you enjoyed the work environment in HGS. People like you have made HGS a wonderful place to be with:). At the same time, we understand your concern on salary. We aim at providing the industry standard pay for all our employees. However, we value and consider your feedback.Please write to us at Talk2hgs@teamhgs.com.

2.0

Jan 12, 2017

Work Exp. with HGS

L2 support engineer

Recommend

CEO approval

Business Outlook

Pros

Big organization. If someone willing to spent 5-6 yrs without expectation, then its perfect to grow up the career.

Cons

salary issue, food issue, growth is very slow

HGS Response

8y

Hi, we feel disappointed to hear that you are not happy with few of the aspects at HGS. We believe in providing equal growth opportunities, and industry standard remuneration to all our employees. However, your feedback concerns us. We would like to discuss more on this while we work to make things better. Kindly leave a note to us at Talk2us@teamhgs.com.

5.0

Sep 8, 2016

HGS Interactive all the way

Practice head

Recommend

CEO approval

Business Outlook

Pros

Secure working environment built on global employee relationship framework, Enjoys backing of Industry leader Hinduja Global Solutions Strict adherence to Employee welfare policies and vision of progressive approach aimed at business growth Fair and equal opportunity provider to deserving candidates with promise of mutual growth Diverse client portfolio provides learning and exposure to employees Set processes, excellent mentor-ship and career guidance

Cons

Low profile presence (due to earlier business strategy) leads to restricted visibility to potential candidates compared to famous brads even though matching industry capabilities.

Viewing 553 - 555 of 5,011 Reviews

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