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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,011 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      3.0
      Jul 18, 2016

      Customer Service call centre agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's fairly easy to get a job because they seem to be recruiting all the time. Fellow colleagues and team leader were friendly and helpful.

      Cons

      Be aware that "customer service" translates as "dealing with complaints" in 80% of calls in my experience. permanent hot-desking. You have to arrive at least 15mins before your shift starts to log in to all the computer systems and this is unpaid time.

      3.0
      Jul 6, 2016

      low paying job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      the training period is awesome. you get perks like coffee tea biscuits. for Diwali you get a gift box containing chocolates and eatables. performance based incentives are there

      Cons

      you are given huge targets, the ambiance is very disturbing. the manager will be continuously shouting at you as if you are cattle.

      Viewing 556 - 558 of 5,011 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,272 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.