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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,011 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      51% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      2.9

      Compensation and benefits

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Jan 18, 2024

      This job will wear you out very quickly

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s remote, you will be trained for about 4weeks and get paid during the training, it’s a good survival job for new immigrants

      Cons

      Long shifts, sometimes you work on holidays, when in a call, the support managers take long time to help you, some of them are rude and condescending, pay is barely enough, may affect your health emotionality due to speaking with a lot of customers yelling and cursing all day, may affect your health due sitting for long hours and looking at two bright computer screens for 8-10 hours daily.

      avatar
      HGS Response
      2y
      Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
      4.0
      Jan 18, 2024

      Good

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team management. Culture. Cleanliness. Time management

      Cons

      Cafeteria needs to be improved

      avatar
      HGS Response
      2y
      Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
      5.0
      Jan 17, 2024

      Good Work Life

      Junior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Company to have a moderate career

      Cons

      No growth with the roles they offering

      avatar
      HGS Response
      2y
      Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
      Viewing 559 - 561 of 5,011 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,272 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.