HGS reviews

3.3

54% would recommend to a friend

(5,011 total reviews)
avatar

Venkatesh Korla

71% approve of CEO

51% positive business outlook

HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
3.0
May 6, 2022

ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good environment to work with

Cons

no cons to say about this company

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HGS Response
4y
Thanks so much for taking the time to write a review! It's great to hear that working for HGS was such a positive experience for you. Thanks for being a part of OneHGS.
3.0
Apr 30, 2022

It's a job

Recommend
CEO approval
Business Outlook

Pros

- Work at home - A new system to bid for hours you want to work at - Great benefits program - Good management

Cons

- Despite being a customer advisor you act more like sales. - Businesses you work with more interested in revenue than customer service - Can be very draining mentally - Customers are often mad at you for things you can't control. Leading to further stress

avatar
HGS Response
4y
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
2.0
Apr 27, 2022
Recommend
CEO approval
Business Outlook

Pros

nothing good whatsoever at all

Cons

bad management and poor training

avatar
HGS Response
4y
Hi, thanks for your review. Your feedback is valuable to us. We would like to hear more about your experience to understand how we can make things better here. Please write to us at Talk2us@teamhgs.com.
Viewing 625 - 627 of 5,011 Reviews

Glassdoor has 5,272 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.