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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,011 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      51% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      2.9

      Compensation and benefits

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Apr 6, 2022

      Ok but loads of middle management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home suited me

      Cons

      Poor management structure and disregard for employees

      avatar
      HGS Response
      4y
      Thank you for taking the time to offer your feedback. We are focused on offering the very best support to our employees. We take your feedback very seriously and are working on ways to improve the HGS experience for all of our employees. We would like to continue this conversation with you to help us improve, and for this reason, your feedback is extremely important. Please connect with us at talk2us@teamhgs.com to further our conversation.
      1.0
      Mar 12, 2022

      working environment

      Consumer care consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      the working environment was quite relaxed and laid back

      Cons

      Adequate training was not always provided

      avatar
      HGS Response
      4y
      Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
      4.0
      Mar 10, 2022

      Good Company

      Call agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunity for growth and great support

      Cons

      Worry about losing job in the space of a phone call. Not very stable.

      avatar
      HGS Response
      4y
      Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
      Viewing 628 - 630 of 5,011 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,272 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.