Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home is good" ((in 205 reviews)); "Good work environment and flexible" ((in 135 reviews)); "Good people and teams mates." ((in 132 reviews)); "Friendly nature good environment better place to work" ((in 124 reviews)); "Good training is going on" ((in 104 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 461 reviews)); "Poor management and will not appreciate hard work" ((in 219 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 203 reviews)); "Pros are managers are the worst" ((in 84 reviews)); "Long hours but others everything else is good" ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

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HGS

HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)

Venkatesh Korla

69% approve of CEO

51% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Oct 11, 2025

Review

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Hybrid, can be fully remote Great opportunity for learning

Cons

Lack of compensation No new tech implemented at organizational level

HGS Response

8mo

Thank you for your feedback! We’re happy you value the learning opportunities and flexibility at HGS. We’ve noted your suggestions. Please feel free to share more at Talk2us@teamhgs.com.

4.0

Oct 8, 2025

Good but less salary

Trainee process consultant

Recommend

CEO approval

Business Outlook

Pros

Good working environment and support

Cons

For some roles it includes Night shifts

HGS Response

8mo

Thank you for sharing your experience! We’re glad to know you appreciated the work environment and support at HGS. Wishing you the very best in your future endeavors!

3.0

Oct 7, 2025

**

Customer care professional

Recommend

CEO approval

Business Outlook

Pros

Health Insurance, usual leave credits, used to have sales bonus for amex

Cons

Sales incentives should not be affected by customer satisfaction

HGS Response

8mo

Thank you for your feedback! We’re happy you value the benefits at HGS and appreciate your thoughts. If you’d like to share more, please reach out to us at Talk2us@teamhgs.com. Thank you for being part of HGS!

Viewing 64 - 66 of 5,007 Reviews

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Jobs at HGS

MNC COMPANY IS HIRING -DAY SHIFT

Trainee Process Consultant

Karnataka

View job

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Good but less salary

**

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