HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)
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Venkatesh Korla

71% approve of CEO

52% positive business outlook

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
2.0
May 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Training team was very enthusiastic

Cons

Slow reaction time from management and deescalation expect to be berrated by customers that you can not hang up on.

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HGS Response
4y
Thank you for writing a review. The things you've described here are concerning to us and we want to take this opportunity to learn more. If you'd be comfortable with it, we encourage you to connect with us at talk2us@teamhgs.com.
3.0
May 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy to get a foot in the door Lots of different accounts so you can almost certainly find a decent fit Remote work

Cons

Advancement is slow Not great at nurturing the skills or interests of particular employees (though this will vary by team leader) Non-competitive salary

avatar
HGS Response
4y
Thank you for writing a review. The things you've described here are concerning to us and we want to take this opportunity to learn more. If you'd be comfortable with it, we encourage you to connect with us at talk2us@teamhgs.com.
3.0
May 12, 2022

Salary position

Recommend
CEO approval
Business Outlook

Pros

Salary guaranteed every two weeks

Cons

Minimum bonuses guaranteed to work more than 40 hours a week.

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HGS Response
4y
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Viewing 202 - 204 of 5,007 Reviews

Glassdoor has 5,268 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.