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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (473 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Senior management

      2.9

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      473 reviews

      Reviews about "Compensation"

      Return to all reviews
      2.0
      Aug 6, 2021

      Okay company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to get hired, fast communication

      Cons

      Changing work schedule, low pay.

      avatar
      HGS Response
      4y
      Hi, thank you for sharing your feedback. It is always nice to hear from our former and current employees about the experiences they have had with us. We are proud of our industry-leading training that offers our new employees multiple ways to develop, learn, grow, and progress. Our training is second to none and sets our agents up for a life of opportunities with future-proof and transferable skills. Thank you again for your comments and for being a part of Team HGS.
      5.0
      Aug 2, 2021

      Great Job

      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours, great company ,lots of breaks

      Cons

      less pay, no work from home options

      avatar
      HGS Response
      4y
      We appreciate your review. It is always nice to hear from our former and current employees about the experiences they have had with us. HGS USA is always striving to develop the members of our team and increase their client and systems knowledge. We want our people to learn and grow together. Thank you for being a part of Team HGS.
      3.0
      Aug 2, 2021

      Too much

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits weren't too bad. Ability to work from home. Paid training was a plus. It was a decent job for someone with no responsibilities.

      Cons

      The pay was not good for everything they have you doing. Being tethered to your desk for 8 hrs. With only 2 15 minute break and a 30 min lunch. Seems like a lot but not really. The equipment was lacking quality. Headset for one, picked up every noise in the background. The requirements for internet speed was hard to achieve.

      avatar
      HGS Response
      4y
      Hi, thank you for sharing your feedback. We understand that the Call Center industry is unique and that our schedules can sometimes be challenging. Therefore, our hiring process is very transparent and honest to set the job expectations to be very realistic. During the interview, our Recruiters explain that the role requires extensive periods of sitting and keyboard/computer work. Thank you again for your review and for being a part of OneHGS!
      Viewing 256 - 258 of 473 Reviews
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      Glassdoor has 5,272 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.