HGS reviews

3.3

54% would recommend to a friend

(473 total reviews)
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Venkatesh Korla

71% approve of CEO

51% positive business outlook

Reviews by job title

473 reviews

Reviews about "Compensation"

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1.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home Pay was pretty good Not much for pros, only worked during covid season

Cons

No work life balance. Had to be in the seat for the entire shift, penalized for even going to the bathroom. Computer systems were really bad and their voice systems were terrible.

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HGS Response
4y
Thank you for leaving a review. We do understand that the Contact Center industry can be challenging, which is why our hiring process is very robust, open, and honest to set the job expectations to be very realistic.HGS is always striving to develop the members of our team and increase their client and systems knowledge. We want our people to learn and grow together. Thank you for being part of OneHGS.
3.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home, they send you all computer equipment, you work 40+ hours

Cons

System issues, mandatory overtime, bad pay compares to similar jobs

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HGS Response
4y
Thanks for leaving a review. At HGS, we are always striving to develop the members of our team and increase their client and systems knowledge. We want our people to learn and grow together. We will share your feedback with the appropriate departments. Thank you for being a part of Team HGS.
3.0
Aug 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy Account for most of its LOBs

Cons

Heavy Workload but low on salary

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HGS Response
4y
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
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