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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,008 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      3.0
      Jul 21, 2021

      HGS Career

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Advancement opportunities from within the company.

      Cons

      Core values have drastically changed over the years.

      avatar
      HGS Response
      4y
      Hi, thank you for sharing your feedback. It is always nice to hear from our former and current employees about the experiences they have had with us. We are proud of our industry-leading training that offers our new employees multiple ways to develop, learn, grow, and progress. Our training is second to none and sets our agents up for a life of opportunities with future-proof and transferable skills. Thank you again for your comments and for being a part of Team HGS.
      4.0
      Jul 19, 2021

      good

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      good leadership and friendly coworkers

      Cons

      always super hectic and crazy

      avatar
      HGS Response
      4y
      Thank you for your review. They help others understand the good and not-so with companies and roles within the call center industry. We really appreciate former and current employees about the positive experiences they have had with us. As you mention, we are very proud of our inclusivity, which typifies our global organization. We do understand that the Call Centre industry is quite unique, so our interview process and realistic job previews are robust and honest. As a company, we are always striving to offer our employees ways to future-proof their careers with life-long transferable skills. Thank you for being part of OneHGS.
      3.0
      Jul 13, 2021

      Sub par management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have good pay and the members are amazing!

      Cons

      Based on my experience there, it was very difficult to succeed in that company unless you were one of the

      avatar
      HGS Response
      4y
      Thank you for your feedback. We are happy to hear that you are working with an amazing team! We are very proud of our inclusivity, which typifies our global organization. At HGS USA, we strive to help our employees increase their skill sets and be promoted from within. We want our people to learn and grow together. Your feedback has been heard and shared with our local team. Thank you for being a part of Team HGS.
      Viewing 259 - 261 of 5,008 Reviews
      Related searches: HGS jobs | HGS salaries | HGS benefits | HGS interviews
      ReviewsHGS reviews

      Glassdoor has 5,269 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.