Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Friendly nature good environment better place to work" ((in 139 reviews)); "Good people are HGS OFFICE" ((in 134 reviews)); "Good work environment and comfortable" ((in 129 reviews)); "Good training and very supportive for career development" ((in 101 reviews)); "Good working environment and encouraging" ((in 96 reviews))

What are the cons of working at HGS according to real employee reviews?

"Salary is very low for my designation and workings hours is too long to in & out" ((in 448 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 201 reviews)); "Pros are managers are the worst" ((in 84 reviews)); "Long hours but others everything else is good" ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,008 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,008 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Jun 16, 2021

It was ok

Brand advocate

Recommend

CEO approval

Business Outlook

Pros

I got to do a lot of overtime which was good

Cons

The pay was still not enough to pay for necessities

HGS Response

5y

Thank you for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us at talk2us@teamhgs.com with any further comments or suggestions you wish to share.

4.0

Jun 10, 2021

Good Exposure to Challenges

Director, analytics

Recommend

CEO approval

Business Outlook

Pros

Work Flexibility, Approachable Leadership, Tool Access

Cons

Limited Clientele in Analytics Space

HGS Response

5y

Thanks for leaving a review! It is always nice to hear from our former and current employees about the experiences they have had with us. HGS USA is always striving to develop the members of our team and increase their client and systems knowledge. We want our people to learn and grow together. We will share your feedback with our local teams. Thank you for being a part of Team HGS.

4.0

Jun 8, 2021

Work Cuture

Manager, analytics

Recommend

CEO approval

Business Outlook

Pros

Work Culture is good. You can have work-life balance

Cons

Less team projects. Actually, that's actually good in one way because an individual can learn more.

HGS Response

5y

We appreciate your review. It is always nice to hear from our former and current employees about the experiences they have had with us. As you mention, we are very proud of our inclusivity, which typifies our global organization. HGS USA is always striving to develop the members of our team and increase their client and systems knowledge. We want our people to learn and grow together. Thank you for being a part of Team HGS.

Viewing 265 - 267 of 5,008 Reviews

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Jobs at HGS

Senior Analyst Global WFM

SAC Planning Consultant

QA Engineer - Automation 1

Karnataka

View job

HGS

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Reviews by job title

It was ok

Good Exposure to Challenges

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