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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,009 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      2.0
      May 14, 2021

      Dont.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, friendships with co workers.

      Cons

      No room to advance, terrible management, low pay.

      avatar
      HGS Response
      5y
      Thank you for your review. They help others understand the good and not-so with companies and roles within the call center industry. We really appreciate former and current employees about the positive experiences they have had with us. As you mention, we are very proud of our inclusivity, which typifies our global organization. HGS USA is always striving to offer our employees ways to future-proof their careers with life-long transferable skills. 90% of our leaders started their career as Customer Service Agent. Thank you for being part of OneHGS.
      1.0
      May 13, 2021

      Not worth the time

      Floor walker
      Recommend
      CEO approval
      Business Outlook

      Pros

      There really isn't anything I can say that is good here

      Cons

      I have a laundry list. The pay for one, they stiff you out of your bonuses no matter how many years you've been with them. The upper management isn't that great either. Some team leads are amazing, but they are a small handfull. There's a ton of drama and massive turn around.

      avatar
      HGS Response
      5y
      Hi, thanks for your review. Your feedback is valuable to us. We would like to hear more about your experience to understand how we can make things better here. Please write to us at Talk2us@teamhgs.com
      3.0
      May 11, 2021

      Good Entry Level Job

      Sales support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedules Laid back dress code Work/life balance Resume builder Opportunities for growth It is what you make it

      Cons

      Salaries can be on the lower side Pay scales for certain roles are out of whack with job requirements

      avatar
      HGS Response
      5y
      Hi, thank you for sharing your feedback. We are aware that sometimes review sites sometimes highlight different views of a position, but we really appreciate your comments. Feedback from our current employees is both insightful and great for potential applicants looking for a career with us. We are very proud of our culture and inclusivity, which typifies our global organization. HGS Canada is always striving to develop the members of our team and increase their client and systems knowledge. We want our people to learn and grow together. Thank you for sharing your talents with HGS Canada.
      Viewing 271 - 273 of 5,009 Reviews
      Related searches: HGS jobs | HGS salaries | HGS benefits | HGS interviews
      ReviewsHGS reviews

      Glassdoor has 5,270 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.