HGS reviews

3.3

54% would recommend to a friend

(5,009 total reviews)
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Venkatesh Korla

71% approve of CEO

52% positive business outlook

HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
4.0
Mar 10, 2021

Nice

Recommend
CEO approval
Business Outlook

Pros

Good work from home job

Cons

Maternity leave sucks thats all

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HGS Response
5y
Hi, thank you for sharing your positive feedback. It is always nice to hear from our former and current employees about the positive experiences they have had with us. It has certainly been a challenging time, but we are very proud of our team at HGS how they have adapted and continue to support our essential business clients from a variety of locations/platforms and @home scenarios. Your feedback will help us to highlight and discuss ways we can work on employee concerns. HGS USA is always striving to offer our employees ways to future-proof their careers with life-long transferable skills. Thank you for being part of OneHGS.
2.0
Mar 4, 2021
Recommend
CEO approval
Business Outlook

Pros

trainer was good. but that's about it

Cons

not good management for employees

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HGS Response
5y
Hi, thank you for sharing your feedback. It has certainly been a challenging time, but we are very proud of our team at HGS how they have adapted and continue to support our essential business clients. Your feedback will help us to highlight and discuss ways we can work on employee concerns. We are proud of our industry-leading training that offers our new employees multiple ways to develop, learn, grow, and progress. Our training is second to none and sets our agents up for a life of opportunities with future-proof and transferable skills. Thank you for being a part of Team HGS.
3.0
Mar 2, 2021
Recommend
CEO approval
Business Outlook

Pros

100 percent work from home

Cons

You learn more on the floor than in training

avatar
HGS Response
5y
Thanks for sharing your feedback. It has certainly been a challenging time, but we are very proud of our team at HGS how they have adapted and continue to support our essential business clients from a variety of locations/platforms and @home scenarios. It is always nice to hear from our former and current employees about the experiences they have had with us. It helps us to improve with valuable feedback. Dealing with all sorts of inquiries across all our different clients can sometimes be challenging, but we are always striving to offer our employees ways to future-proof their careers with life-long transferable skills. Thank you for being part of OneHGS.
Viewing 286 - 288 of 5,009 Reviews

Glassdoor has 5,270 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.