Is HGS a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at HGS have rated their employer with 3.1 out of 5 stars in 28 Glassdoor reviews. This is a lower than average score with the overall rating of HGS employees being 3.3 out of 5 stars. Search open Technical Support Engineer Jobs at HGS now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at HGS .

Does HGS pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at HGS with 2.9 out of 5 stars based on 28 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at HGS.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service Associate (59) , Customer Service (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good work environment and comfortable" ((in 134 reviews)); "VERY GOOD ENVIRONMENT IN THIS COMPANY" ((in 129 reviews)); "if you want exp iin call centre work here... people are great they offer food too lol" ((in 123 reviews)); "Good training and very supportive for career development" ((in 104 reviews)); "Good working environment and encouraging" ((in 101 reviews))

What are the cons of working at HGS according to real employee reviews?

"Salary is very low for my designation and workings hours is too long to in & out" ((in 441 reviews)); "Poor management and will not appreciate hard work" ((in 216 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 202 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Long hours but others everything else is good" ((in 25 reviews))

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HGS

HGS Technical Support Engineer reviews

3.1

49% would recommend to a friend

(28 total reviews)

Venkatesh Korla

Not enough data to show CEO approval

97% positive business outlook

Ratings by category

3.8

Senior management

3.8

Career opportunities

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.5

Work/Life balance

2.4

Culture & values

Technical Support Engineer employees have rated HGS with 3.1 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. HGS is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

2.0

Oct 3, 2018

Technical support executive

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Learn new things Everyday you learn new process

Cons

Cab facility is one way

HGS Response

Hi, thank you for sharing your review. Glad to hear that you are enjoying learning and growing at HGS. Please feel free to write us at Talk2us@teamhgs.com

3.0

Feb 24, 2018

Good place to come and go

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Training period was good. Senior employers are really friendy. Even the manager Mr.Ganesh was friendly. Decent company for freshers.

Cons

No team outing rather there was no team meeting. Expected to get exactly in time and sometimes extend.

HGS Response

Hi, thank you for sharing your review. We appreciate your employment with HGS and would like to hear more regarding the concern you have expressed. Please email us at talk2us@teamhgs.com

3.0

Sep 8, 2017

Good for freshers to improve communication skill

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good for freshers to improve communication skill

Cons

Less Salary, Lots of work pressure.

HGS Response

Hi, Thank you for sharing your feedback. At HGS, we believe in providing opportunities to all our employees to enhance their skills and we are glad that you see the value in it as well! At the same time, your feedback on less salary and work pressure concerns us. Please help us in learning more on this by writing to us at Talk2us@teamhgs.com

Viewing 25 - 27 of 28 Reviews

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HGS

HGS Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Technical support executive

Good place to come and go

Good for freshers to improve communication skill

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