HHS reviews

4.1

81% would recommend to a friend

(746 total reviews)
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Bobby Floyd

89% approve of CEO

79% positive business outlook

HHS has an employee rating of 4.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HHS employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

746 reviews
2.0
May 31, 2016

Housekeeper's Point of View

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) I had a set work schedule. I knew what days I had to work so I had an easier time balancing my personal life. 2) I met some great coworkers.

Cons

1) The pay and working environment. I was getting paid $9.00 an hour to work as a housekeeper. The workers are not adequately compensated for the daily demands and risks associated with this job. For a job where there is the potential of exposure to infectious diseases $9.00 an hour seems very low. A standard day might include 8 or more discharges and two or more areas to be cleaned. We were supposed to have monthly computerized training, after our initial training, on how to carry out our jobs safely and effectively. However, in the interest of saving time, the decision was made that one of my coworkers should input the answers for everyone each month. The supervisors knew this was going on and seemed to be indifferent about it. The main priority was making sure that the patient rooms were being cleaned as efficiently as possible. The push for speedy cleaning went above whether the room was thoroughly cleaned or even safely cleaned. It wasn't unusual to find rooms that obviously hadn't been thoroughly mopped or dusted in a considerable amount of time. There were occasional spot checks on rooms, but that wasn't very common in my experience.

1.0
Jan 12, 2016

Greed, Corruption, Total Boys Clubs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co workers, working in downtown Austin.. that's it

Cons

Lets start off with the boys club mentality.... The women are treated poorly, talked down to and paid much less than their male counterparts (even women with more experienced backgrounds make less than a man doing the same job). The Finance Department is horrible. Payroll has a never ending turn over rate. Managers are allowed to lie and spread rumors about their staff with no consequences. This is by far the worst company I have ever worked for. All of the reviews on here are true. If you're not part of their family then you'll never make it. They offer no work life balance (unless you're in the boys club or part of the amily) They pick and choose who the rules apply to and who they don't apply to.

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HHS Response
10y
It is our sincere hope that all Team Members have a good experience while employed by HHS, and we are sorry this particular individual had a bad experience. We are a very diverse company with several women in leadership and even ownership positions. Should any individual feel they are treated unfairly, we have a company-wide Open Door policy. All concerns are investigated and resolved and include follow-up to the complaining party. Our Finance and Payroll Departments do have new leadership and some turnover has occurred, which is not uncommon when new focus, direction and practices are implemented. No question those departments are very busy and subscribe to strict timelines as a result of payroll due dates, monthly closes, and other procedures associated with those departments’ functions. The allegation that, if you are not part of the family, you never make it, could not be more false. Many non-family members hold leadership positions, and continue to succeed within the company. Several of them are also tenured employees and have been promoted from within. Policies and procedures apply equally to everyone, including family members—there is no distinction. Regarding the work/ life balance, I have observed family members working longer hours and their commitment and dedication is apparent. All Team Members are encouraged to utilize the Open Door policy for any concern. HHS cares a great deal about our team members, and we consistently reward hard work and commitment.
1.0
Jan 10, 2016
Recommend
CEO approval
Business Outlook

Pros

my coworkers are great, thats it.......

Cons

every single thing, underpaid, under staffed, under appreciated...we are treated like slaves, they never schedule enough people to cover a shift so the few that are there are expected to do the job of two, sometimes three people, and this is every day. No chance of promotion, no chance of a pay raise and management is constantly changing, it is a disaster. I love my job and what I do but I hate hate hateeee this company

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HHS Response
10y
We regret that this team member is so unhappy in his/her job, and we will work with our teams in and around Atlanta to gain additional information and determine if any changes are needed. That being said, the patients and hospital partners we serve require attention around the clock, which can create a busy and sometimes stressful environment. We work diligently to ensure that our teams have the appropriate staffing to deliver results, and we review our staffing levels on a daily basis. During circumstances when a department may become understaffed, it is the immediate goal of both the department director and our executive leadership team to fill vacant positions as quickly as possible. The results we are able to achieve simply would not be possible if we understaffed our teams. We train our team members and promote from within whenever possible – in fact, most of our current directors have risen through the ranks, beginning their careers with HHS in our Assistant Director Program. We do not believe in promotion for promotion’s sake, but strive to promote those that show the ability to become an effective department leader. We do promote successful directors to other job sites, but our primary objective is to provide stable leadership and a smooth transition, so this is always done with the support of our partners, and on a timeline that suits their needs as well as our own. As for pay, we conduct research to determine competitive pay rates for similar positions in each new market we enter, based on jobs within the hospital as well as throughout the local community. For more information, please contact us at tmr@hhs1.com.
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Glassdoor has 769 HHS reviews submitted anonymously by HHS employees. Read employee reviews and ratings on Glassdoor to decide if HHS is right for you.