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      Health Advocate

      Engaged Employer

      Health Advocate reviews

      3.0

      45% would recommend to a friend

      (343 total reviews)

      Jeff Cordell

      50% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      343 reviews
      3.0
      Mar 21, 2022

      High stress - heavy work load

      Care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good pay for working remote - Plenty of OT opportunities

      Cons

      - Insane work load: expected to take at least 17 calls a day, most of which are high risk and crisis intervention, emotionally exhausting - Required to work on call shifts for a week at a time on top of your regular schedule: experience on call was very rough, lots of calls, very stressful

      avatar
      Health Advocate Response
      4y
      Good afternoon, Thank you for taking the time to provide us with this valuable feedback about your experience at Health Advocate. I am glad you find the compensation and opportunity for overtime to be great! I understand that the line of work as an EAP Care Manager can be stressful. As a current employee I do suggest you express your concerns with your supervisor regarding scheduling. Thank you, Howard Mintzer, Dir HR Business Partnership
      2.0
      Sep 6, 2021

      Don’t unless you need the money

      Cca
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ONLY pro is good PTO…and my coworkers.

      Cons

      Too many but better since working from home. Very micromanaged even though supervisors, with the exception of one, know nothing. Employees are the ones keeping this company afloat but there is ZERO appreciation or acknowledgment. During open enrollment they will throw people on the phones, to help other departments, even if you aren’t trained to do so. Don’t think members would really appreciate that. They think they are speaking to someone that can actually help and is knowledgeable in that area. It’s actually the complete opposite and that is scary.

      avatar
      Health Advocate Response
      4y
      Good morning, I appreciate you taking the time to provide us with this feedback. I agree that our teams are great! I am glad you have had positive experiences with them. I am sorry to hear that your other experiences have not been so great. As a current employee I strongly urge you to reach out to your supervisor or manager with your concerns regarding the workload. We strive to provide the best service to our members, and especially in our busy season that is a team effort. Howie Mintzer
      1.0
      Jul 2, 2021

      Claims

      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with some good people

      Cons

      Management is the worst especially the Vice Presidents. It’s there way or no way. They time you every minute of the day. The director cannot explain any reason why things are done because she is just a puppet. Promises are made but never kept.

      avatar
      Health Advocate Response
      4y
      Good morning, thank you so much for taking the time to share your feedback with us. I am glad that your experience with your coworkers is good! However, I am sorry to hear about your experience with management. As a current employee, I urge you to take the time to reach out to me directly so we can discuss any concerns you may have in more detail. You can reach me at hmintzer@healthadvocate.com I look forward to hearing from you. Howie Mintzer HR Business Partner
      Viewing 19 - 21 of 343 Reviews
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      ReviewsHealth Advocate reviews

      Glassdoor has 366 Health Advocate reviews submitted anonymously by Health Advocate employees. Read employee reviews and ratings on Glassdoor to decide if Health Advocate is right for you.