Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 3.0 out of 5, based on over 716 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 44% of employees would recommend working at HealthPlanOne to a friend and 41% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

44% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (68) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Its Remote and good pay" ((in 44 reviews)); "Flexibility, work from home, and great upper management." ((in 43 reviews)); "Best company ever great training" ((in 35 reviews)); "No Cost Leads and Great Culture" ((in 27 reviews)); "The Human Resource and administrative people are great." ((in 22 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"Low Commission, but guaranteed hourly wage" ((in 25 reviews)); "Most agents are 100% commission so you need to produce or you won't make money." ((in 13 reviews)); "They rarely promote talent from within and choose favorites when hiring for seasonal positions." ((in 11 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews)); "Extreme favoritism." ((in 8 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

HealthPlanOne reviews

3.0

44% would recommend to a friend

(677 total reviews)

Ben Pajak

55% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

677 reviews

1.0

Aug 21, 2017

Brokerage Sales

Brokerage

Recommend

CEO approval

Business Outlook

Pros

Free Training, Free Leads! ...but we've all heard that before. And know what it means!

Cons

Low Comp Plan. High Turnover.

HealthPlanOne Response

8y

Hello - I'm very sorry that your expectations at HPOne do not match our intentions to provide great leads and a compensation plan that would allow our employees to be successful. Thank you for providing your feedback. We are growing and improving every day.

1.0

Mar 27, 2017

Broker

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Convenient location and flexible shifts, good co-workers.

Cons

Terrible leads unless you have been there for awhile. You need to work 60-70 hours to have enough business to get the good leads. Only about 30% get the new leads, everyone else fights over days and weeks old contacts. Getting 100 to 200 answering machines a day, a very discouraging grind. Benefits are terrible, some of management team is childish and unprofessional.

HealthPlanOne Response

8y

Thank you, we appreciate your response. Flexibility and great teammates is what we hear a lot, and that lends itself to a positive experience. We continuously are working to improve our leads, and provide them to our teams as quickly as possible. We are growing and learning, and striving to provide the best employment experience for all of our talented employees.

2.0

Feb 2, 2017

Not the worst but not the best

Sales

Recommend

CEO approval

Business Outlook

Pros

Some really nice co-workers. Relaxed where jeans are ok most of the time. Made some great friends here. It's a job that pays my bills.

Cons

Too much playing favorites all around the company. Really unprofessional sales supervisors and leaders. Bad and sketchy office park with no food options or anything else around. Too much work on some people and not others. Supervisor and manager turn over is high. Not a lot of opportunity if you aren't a favorite.

HealthPlanOne Response

8y

Thank you for your feedback. We are glad to have you be a part of HPOne. It’s unfortunate to hear your opinion about HPOne’s supervisors. As we continue to grow we continue to implement new ideas and changes to be able to provide a professional environment. It’s always a work in progress and we really take feedback as yours very seriously in hopes to be able to create the ideal environment for all of our employees.

Viewing 34 - 36 of 677 Reviews

Jobs at HealthPlanOne

Customer Service Representative (Remote)

United States

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Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

HealthPlanOne

HealthPlanOne reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Brokerage Sales

Broker

Not the worst but not the best

Jobs at HealthPlanOne

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