HealthPlanOne Customer Service (CSR) reviews

Thank you for sharing your thoughts about HealthPlanOne. We appreciate you taking the time to provide your feedback. We're glad to hear that you appreciate the remote nature and ease of the role. We understand your concerns about information changes and ambiguity, and we apologize for any confusion this may have caused. Providing clear and honest communication is essential, and we will work to improve in this area. If you have any additional feedback or suggestions, please feel free to reach out to us at feedback@hpone.com.

Thank you for taking the time to write a review. We appreciate your acknowledgment of the good pay and the opportunity to work from home. We also understand your concerns about the stress and expectations, as well as the sick day policy. We hear your frustration with the micro-management and pressure to perform, and we want to ensure that all our employees feel supported and valued. We're committed to addressing these concerns to create a healthier and more balanced work environment. If you have any additional feedback or suggestions, please email us at feedback@hpone.com.