HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)
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Ben Pajak

55% approve of CEO

41% positive business outlook

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

677 reviews
2.0
Oct 14, 2025

Awful managers and trainers that set new hires up to fail.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, pay on time, and provided equipment.

Cons

Where do I even start? The trainers? They are just babysitters until you have system access and can not answer questions about the job or its expectations. They set up an agenda, make expectations to hopefully follow and then pass you off to a small team of managers. When training really starts, it's called nesting. Nesting because at the end they will mimic the worst of bird parents and just shove you out of the nest and care not if you fly or crash and burn. They will lie, gaslight, and do anything but take ownership of the fact they can not fulfil one expectation or promise they make. Shadowing before you get on the floor? System walkthroughs that are consistent? All managers following the same notes, proto-calls, and metrics? No, you're lucky if you get to sit in a teams meeting for fours waiting on them sniff the thumb they have up their rear. If you show any ounce of experience, they will push for you to be on the phones ASAP before you even feel ready. Offer no answers to questions aside from the same runaround expressed in other reviews. Stay away.

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HealthPlanOne Response
7mo
Thank you for taking the time to provide feedback about your experience you had working with us at HealthPlanOne. We appreciate your comments and would welcome a more detailed conversation in order to learn how we may improve the experience for others. Please reach out to us at: feedback@hpone.com
4.0
Jul 24, 2025

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Great opportunities. Wonderful office. Fast moving business.

Cons

Rapid change can be hard for some.

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HealthPlanOne Response
10mo
Thank you for taking the time to provide your rating about HealthPlanOne. We appreciate your complimentary comments and your feedback. We wish you continued success at HealthPlanOne!
2.0
Jun 25, 2025

Do not come in as leadership or at all

Recommend
CEO approval
Business Outlook

Pros

It’s definitely depends on what campaign you’re on because they are not equal.

Cons

If you are not buddies with your Manager you will be bullied out. You have to fight for your agents to be seen as humans. You get used for what you can do well and overwhelmed with busy work that affects your coaching time. You told to coach ppl out not up and there is no leadership training whatsoever.

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HealthPlanOne Response
11mo
Thank you for taking the time to share your feedback. We're disappointed to hear your experience with HealthPlanOne did not meet your expectations. Our leadership team values hearing about any concerns or challenges, and we welcome a more personal dialogue to discuss your experience in detail. Please feel free to reach out to us direct at feedback@hpone.com
Viewing 169 - 171 of 677 Reviews

Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.