HealthPlanOne reviews

3.0

44% would recommend to a friend

(677 total reviews)
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Ben Pajak

55% approve of CEO

41% positive business outlook

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

677 reviews
1.0
Aug 18, 2019

NOT WORTH YOUR TIME NO MONEY

Recommend
CEO approval
Business Outlook

Pros

If $18 is enough for you an hour, try it. No pressure, they just need bodies. If you want to make a living, don't do it. I do not understand why more people is better then more sales.

Cons

You will not make the money they promised you. Last year we make almost 2 sales a day and made fine money. This year they hired many more people and changed the comp plan. They do not buy a proportionate number of leads to the amount of people they hire. Now we make maybe 2-3 sales a week . PEOPLE CAN NOT PAY THEIR BILLS. Plus the paychecks are not correct. You will have to reconcile what you sold and what you got paid for. They changed, mid-year, how they are paying everyone. With no notice and no one to make sure its correct. No one cares if the front line suffers because of their changes. Worse comp doc, less leads, wrong paychecks, means people are not paying their bills. The big shots in CT have no clue or do not care. They do company meetings about 401k. We cannot put money in a 401k, if your top producers cannot pay daily bills. Top departmental management try to manipulate you. You will not be shown respect with just getting the truth. They will try to manipulate you and try to make you feel like a bad person, not that it is a company problem.

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HealthPlanOne Response
6y
Thank you for taking the time to provide your feedback. It is certainly disappointing to hear that you did not have a rewarding and positive experience at HPOne. Our leadership team is always interested in hearing about concerns and challenges. If you would like to have a more personal dialogue to provide specifics about your experience, please reach out to us at: feedback@hpone.com
1.0
Dec 14, 2018

Not worth it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Guess being fed is a pro

Cons

Unprofessional behaviour vulgar language policy never followed(go a week being tardy during training yet still employed...hmmm) bonus not pd out when promised on paper, breaks witheld if call volume exceeded agent capacity(8 1/2 hours with only 30 min lunch)

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HealthPlanOne Response
7y
Thank you for taking the time to provide feedback and review of your time with HPOne. It is disappointing to learn that your experience was not a positive one, and we will be reviewing your comments with leadership in an effort to improve going forward. We wish you success with your future career plans.
1.0
Sep 29, 2018

Misrepresentation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have nothing good to say

Cons

Misrepresentation, unethical, false and deceptive hiring practices. I was verbally hired and offered a position then not even an hour later was offered a different position which was explained in the interview and I had expressed my concerns then but was told that I can still take the original job offer. Not only was it taken back but I was told when a position opens up that I am qualified for I can reapply. Seriously!? How can I be qualified one day then told I am not? Trust me when I say I am more than qualified. The "training" was only really 3 days of someone reading at you and then your EXPECTED to pass a state exam and through out those days you are told the company would love to keep you, they don't want to lose you but you better pass that exam. And THEN their going to deduct the hiring costs from the puny check your going to get, I actually believe I will OWE them money. I will be filing a formal complaint with corporate. I am still in shock by what happened and this was the cliff notes version!

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HealthPlanOne Response
7y
Thank you for taking the time to provide your comments and rating of the experience you had at HPOne. It is disappointing to hear that communication and expectations were not clearly explained to you. Your feedback will be reviewed with all involved to ensure our continued improvement with our recruiting and onboarding practices. If you wish to speak in more detail about this please reach out to us at: feedback@hpone.com
Viewing 16 - 18 of 677 Reviews

Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.