Pros
Is there an option for negative stars? I honestly have only two nice things to say about HPONE. 1. They brought in food regularly. Whether you were lucky enough to partake is another story considering how busy we were. 2. The very nice, fun, educated, real, down to earth people I worked with. It's a shame we all got suckered into this job.
Cons
Management was beyond shady. They told you exactly what you wanted to hear. Support and training was extremely lackluster and almost non-existent. Commissions were not what they said it would be. Stories changed daily. Permanent employment is not a concept they understand or adhere to. Wages were not as described and it changed often as well. Overtime? What overtime? Don't forget about your draw. Ultimately it came down to this: The concept of dangling the carrot was extremely prevalent….especially for permanent employment. There was a whole lot of politics, stories and changes. Employees were only in the know if it suited HPONE and their scheme. Most employees that were/are retained are not there because of performance, but because of whom they are friends with within the company. HPONE made many promises and did not keep them. Micro-management was evident in all areas. Bonuses, commissions, programs, rules….everything changed from day to day. There was a lack of stability and a significant lack of support and training at almost all levels. Each carrier had different rules according to individual contracts. Employees moved around different projects regularly. The only consistency with HPONE is their inconsistency. They are a churn and burn and they lack employee stability and security.