HealthPlanOne reviews about "manager"

Benefits are weak though you do receive them very quickly. Inconsistencies in training causes some confusion. I believe this is being addressed.

Junior and middle managers tend to be hired and promoted right out of training classes with no experience in the field, and often have no understanding of the products, and provide very little assistance to the employees they're supposed to be helping. It creates an incredibly stressful sink or swim environment, where more experienced agents are overwhelmed with training the new agents and being taken off the phones and unable to make sales because the managers are too incompetent to do their jobs.

Its a sales position. Making quota can sometime be stressful, but the goal is attainable. We have one on one coaching to grow and improve. Also get a lot of continuous group training's. Medical benefits could do with a little improvement and I know they are actively working on this.

Dishonest contracting practices, inefficient and passive-aggressive management; literally lost 2 sales and got a referral because a manager would constantly bombard me with audio calls on teams while I’m selling and demand I put the customer on hold to talk to them

I'll tell you about my experience which is 100% real! I was terminated from hpone one in July 2019 but I was not hostile about that now I manage a larger company and make over 100k a year so no hard feelings. Anyways I worked there for 6 months and first the training is just ridiculous whether you are experienced or not they make you suffer through this long boring training to teach things you may already know. I was Number 1 the top producing broker in that office and more I hit that entry bonus but they made some excuse to not pay me of course and because I was the best people started giving me dirty looks and spreading childish rumors, etc. I took it to the manager who did absolutely nothing. So I started to feel uncomfortable being there I asked to work from home but they kept making the time frame longer and making it seem impossible so I started to come to work less, I ended up getting sick and was out of it for a month they gave told me after a month to come in the next day at 830 or whatever and I came at 10 and the hr said she had to let me go because I seemed too sick to work and it would seem like favoritism if they didnt let me go LOL! So what happened to the employees that were bullying me? Yea you don't want to work there trust me!! There are companies out there that respect you and dont lie and tell you their flexible and full of culture, dont believe that nonsense hpone doesnt care about you.

Where do I start? They rope you in with a solid starting base pay only to immediately change your pay after the busiest time of the year. They also structure their bonus payouts in a way that forces you to stay employed at least 3 months after AEP on a reduced salary in order to even get paid for all your hard work. Managers are emotionally abusive micromanagers and care about nothing but numbers. My physical and mental health has declined as a result of how I have been treated here and every time I bought up an issue they gaslight me and make the company seem like it's at 0 fault. Also, they tell you things in the morning to motivate you to sell such as "these people don't even know what they ate for breakfast this morning" as an example of their disgusting culture that has 0 regard for seniors best interest. If you want to emotionally and physically destroy yourself from stress, be underpaid, and work with a bunch of anti-social con artists then this is a phenomena employment choice!

Limited communication between managers, also it is hard to find support if needed when taking calls during AEP as they are also answering calls and has a weak training program.

Yes with every company there is some favoritism.. I think it starts with day one.. but overall I am not one to complain. You own your destiny in the end.