HealthPlanOne reviews about "upper management"

None wish I would have started younger

Disengenous upper management that displays absolutely no remote sense of logistical fairness/sense towards company goals/outcomes nor staff. Full pressure on agents who were primarily new agents to sell with no real benefit, particularly considering they expected the said sales to be made posed no benefit toward clientelle. The quotas were reasonably unnattainable Watched as newly hired team got picked apart and fired due to quota till was last man standing Reached quotas besides one and was fired following AEP The model seems to be offer "full time" then discharge following AEP for financial reasons. Realization that lower management likely has become numb to the realities of human nature/decency with every similar, adverse outcome they've personally experienced through their trials in the industry. So they're perfect for this company's role and niche for them. Recognition of societal implications of disingenuous management

Pains at times like any business can face - due to growth and the newer virtual environment. However, the dedication and teamwork I see among all employees is amazing. Work life balance is difficult but when you see everyone around you work so hard you tend to want to do the same.

Leads have gone downhill and intense micro-management. They are all about sales but that job you have to have ethics first or you can ruin someone's retirement and remaining years.

- Some of the lower-level management are not as experienced as they should be - Micromanaging

- Poor leadership. Even when issues are presented to upper management about consistent leadership issues, nothing is done to correct them. -They rarely promote talent from within and choose favorites when hiring for seasonal positions. Veteran agents are passed up for these positions every year without being told there is a position available. - Low pay across the board, including commissions - Supervisors are never around or accounted for. Teams have to rely on each other to get through the day - NO COMMUNICATION. -High turnover -If you produce a lot of sales, you will never move up from a sales position. You are stuck as a sales agent.

You need to watch your timecard very carefully because first line Supervisors will change your timecard and remove any overtime unless it is during a period when overtime is approved. If you experience this, of course report it internally but also report it to the Department of Labor as it will have little to no impact on the Supervisor, (who might even get promoted even if upper management is made aware), when reported internally. Otherwise a good company to work for.