Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"great benefits and time off" ((in 103 reviews)); "Work from home is great" ((in 56 reviews)); "Great agents and people." ((in 54 reviews)); "Salary is competitive in comparison to the competitor." ((in 36 reviews)); "Everyone is so welcoming and the overall culture is great." ((in 29 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 83 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 45 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "Too many check thieves and favoritism" ((in 25 reviews)); "Senior management unrealistic" ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

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Healthfirst

Healthfirst reviews

3.4

56% would recommend to a friend

(291 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

291 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Sep 10, 2024

Overall ok to work

Call center agent

Recommend

CEO approval

Business Outlook

Pros

work from home and benefits

Cons

micromanagement, high turnaround rate, poor training

Healthfirst Response

Thank you for sharing your feedback about your experience at Healthfirst. The feedback we receive from our current and former employees helps us know when we are on the right track, and when there is opportunity for improvement.

5.0

Aug 29, 2024

Experience at the Company

Senior retention advocate

Recommend

CEO approval

Business Outlook

Pros

The work environment is friendly and professional, it also has great potential for growth in the Healthcare industry. Before I went into the field/office, I was provided with well-trained materials and advice and upper management periodically checked whether I was doing okay when I started the position.

Cons

As a senior retention advocate, the most challenging part is the field visits at members' homes, sometimes you will experience not-too-good surroundings/environment, but the company does provide you with POM devices for emergency assistance. The medical coverage and the compensation can have better improvements.

Healthfirst Response

Thank you for your feedback. We are glad you are so happy with your role and the company. Since your experience has been so positive, we encourage you to refer your friends and talented network for career opportunities at Healthfirst. You can find a current list of open jobs at careers.healthfirst.org

1.0

Aug 8, 2024

Golden Handcuffs

Social worker

Recommend

CEO approval

Business Outlook

Pros

Only pro is salary and remote work. There are so many of us that stay because of mortgages and bills.

Cons

Managers are ill equipped, in BH they are all in a culture of paranoia and jealousy, BH is led by an absolute disaster and another unprofessional disaster who spoke for hours about her hike up Mt Kilimanjaro while our “members,” live in the projects and need food stamps. Promote who aligns with them.

Viewing 28 - 30 of 291 Reviews

Jobs at Healthfirst

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