Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

57% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 96 reviews)); "Socially conscience & good pay" ((in 62 reviews)); "Work from home is great" ((in 56 reviews)); "Great agents and people." ((in 50 reviews)); "Salary is good and fair" ((in 42 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 82 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 44 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "Too many check thieves and favoritism" ((in 30 reviews)); "You also earn a quarterly bonus for the QA (Quality Assurance) calls." ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

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Healthfirst

Healthfirst reviews

3.4

57% would recommend to a friend

(1,097 total reviews)

Pat Wang

69% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.8

Senior management

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 4, 2024

Awful company to work for

Hr generalist

Recommend

CEO approval

Business Outlook

Pros

There are no pros to this company

Cons

Not a diverse environment despite being in NYC, management does not listen to employees, low pay, awful benefits, and abusive management, no room for growth

1.0

Dec 3, 2021

Work/Life Balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good PTO for personal time provided ahead of time, not accrued.

Cons

You can't use your time off depending on the manager/supervisor. Employees are overworked and underpaid especially when the top execs gross seven figures, this doesn't help the community they claim to serve. Show the same emphasis to the Employee like you claim to show the Member. Too much of a revolving door and unnecessary politics. Discrimination is never addressed. People are only fired when they raise concerns. Career goals don't exist here unless you have a certain look or know a higher up.

1.0

Nov 29, 2021

Very Stressful no support

Behavioral health clinician

Recommend

CEO approval

Business Outlook

Pros

I like the concept of working with outside providers to try and make a difference in our mbrs live.

Cons

Poor Manager and TL, no support for staff. HF should spend money of training their managers so they can retain their talented workers. I have lost 8 coworkers from my team this year. Always micromanaging, no recognition for your hard-work . No room for growth. Very bad work life balance. That’s why I’m in here looking for another opportunity and company that appreciates what I bring to the table.

Viewing 58 - 60 of 1,097 Reviews

Jobs at Healthfirst

Appeals & Grievances Clinical Specialist

Medical Peer Reviewer

CCO Service Agent - 100% Remote

Product Owner - Enrollment and Billing Correspondence