Healthfirst reviews

3.4

56% would recommend to a friend

(1,097 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall, the company appears to be financially strong despite what is happening politically. Your experience will vary significantly depending on the department you join, as leadership style and team culture differ across teams.

Cons

I was a member of the Clinical Quality team, and unfortunately, my experience was overwhelmingly negative. The team culture was toxic, driven by a top-down leadership style that fostered fear, instability, and favoritism as per the AVP. The department leader often demonstrated emotionally volatile and unpredictable behavior, contributing to a hostile work environment. Independent thinking was discouraged, and those who didn’t conform were frequently marginalized or targeted. A small group of favored team members within the management team reinforced this dynamic, often undermining colleagues and creating unnecessary barriers to getting work done. It solidified their place and provided them with job security. Their influence appeared to be rooted more in loyalty than in competence or leadership ability. This ranges from dishonesty while presenting internally and externally to plans to target specific people. I witnessed numerous instances of inappropriate behavior from leadership and their close circle of managers, many of whom seemed to lack the vision and skillset necessary for effective leadership. While the larger organization has many strengths, the current leadership structure within this team poses a serious risk to its culture and long-term success. The management team is the epitome of job's ability to cause mental harm to individuals who just want to be rewarded for their contributions. A meaningful cultural shift would require not only decisive leadership intervention but also a reevaluation—and likely removal—of those enabling such dysfunction.

4.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

-Excellent work/life balance -Understanding management of life occurrences (ex. I can log off and handle life things with no pressure that I need to be glued to my computer) -Best team culture I've participated in. Team members genuinely care about each other and help uplift one another. Don't feel like I have to step on others to succeed. -Team is regularly striving towards better: better processes, better feedback cycles, etc. -Many projects are very rewarding to work on -Direct access to stakeholders, so I know who is using the work I've done and get direct feedback from end users

Cons

-HR goals are not specific -Career/promotion pathways not well established -Speed at which new technologies become available

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Healthfirst Response
1y
Thanks for the great review! We value our employees and offer a number of opportunities and pathways for growth. Our In-Place Promotion Program allows employees to move into an existing or newly created position that is a fit for the next steps in their career. We encourage you to contact your HR Business Partner to learn more about this program.
Viewing 70 - 72 of 1,097 Reviews

Glassdoor has 1,178 Healthfirst reviews submitted anonymously by Healthfirst employees. Read employee reviews and ratings on Glassdoor to decide if Healthfirst is right for you.