Heart + Paw reviews

3.0

46% would recommend to a friend

(63 total reviews)
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David Lasus

55% approve of CEO

41% positive business outlook

Heart + Paw has an employee rating of 3.0 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Heart + Paw employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

63 reviews
1.0
Jan 26, 2025

Poor Management, Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee preventative pet care plans

Cons

I was hopeful when I started at this company, but quickly realized it was far from the "family-like" environment they claim to offer. The management here is a major issue—they're more focused on filling positions with warm bodies than actually considering if someone has the skill set necessary for the job. They tend to favor people based on whether they're easily moldible and if they fit into their cliquey little groups, rather than merit or capability. What’s worse is the overall lack of diversity and acceptance. If you're not part of the in-crowd, or your personality doesn't align with their rigid, almost cult-like dynamic, you’ll find yourself pushed out, no matter how skilled or capable you are. They sell the idea of being a family, but the reality is, if you don’t mesh with their narrow cultural mold, you’re easily disposable. There’s very little room for growth or development unless you play the game and fit in with their inner circle. If you question the status quo or try to bring in new ideas, you're quickly shut down. The work culture is toxic, and any semblance of "togetherness" is a facade that hides how exclusionary and toxic the environment truly is. If you're looking for a place that values diversity, individuality, quality veterinary care and real skill, this isn’t it.

5.0
Sep 13, 2024

A great place to work

Recommend
CEO approval
Business Outlook

Pros

The employee prevention plans helps so much with your own pet’s veterinary costs.

Cons

It is a start up, so you need to be flexible and deal with changes as the company grows.

5.0
Jan 19, 2024

Great Place

Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule Good management Good Pay

Cons

Locations of Hospitals Work Place Camaraderie

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Heart + Paw Response
2y
It is great to hear you have had a highly positive experience working with us here at Heart + Paw. We care about our team members feeling supported and we value your wellness, so we are pleased to hear your schedule supports your ability to meet your personal and professional goals. Thank you for all you do to deliver quality pet care, and for taking the time to leave this review.
Viewing 31 - 33 of 63 Reviews

Glassdoor has 65 Heart + Paw reviews submitted anonymously by Heart + Paw employees. Read employee reviews and ratings on Glassdoor to decide if Heart + Paw is right for you.