Does Heart + Paw pay their employees well?

According to anonymously submitted Glassdoor reviews, Heart + Paw employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heart + Paw. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Heart + Paw?

46% of Heart + Paw employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heart + Paw 3.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Heart + Paw?

Center Director (6) , Care Coordinator (4) , Center Worker (3) , Front Desk Receptionist (3) , Veterinary Assistant (3) , Pet Stylist (2) , Veterinarian (2) , Veterinary Technician (2)

What are the pros of working at Heart + Paw according to real employee reviews?

"Good Pay and Good Hours" ((in 6 reviews)); "Benefits are great for the most part." ((in 5 reviews)); "Benefits are okay, coworkers are great for the most part, veterinary care is decent" ((in 4 reviews)); "Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)" ((in 4 reviews))

What are the cons of working at Heart + Paw according to real employee reviews?

"Poor management to employee communication." ((in 5 reviews)); "I’m not sure if it was just the doctor at my clinic or heart and paw in general but when there was an opportunity to promote a good employee from within to the clinical manager position she was led on and made to believe that would be her job but she was not told that the whole time the doctor had interviewed outside people and hired someone else instead." ((in 4 reviews)); "Poor leadership" ((in 4 reviews))

What are employees saying about Heart + Paw layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Heart + Paw layoffs and their outlook for job security at Heart + Paw in 2026.

What are the top reviewed Heart + Paw locations?

Philadelphia , Hagerstown , Cherry Hill , Marlton , Warren , King of Prussia , Pittsburgh , Baltimore , Glenn Dale , Phila

Heart + Paw reviews

3.0

46% would recommend to a friend

(63 total reviews)

David Lasus

55% approve of CEO

41% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Work/Life balance

3.1

Diversity & inclusion

3.1

Career opportunities

2.7

Culture & values

2.5

Senior management

Heart + Paw has an employee rating of 3.0 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Heart + Paw employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

2.0

Oct 12, 2022

Good Intentions but Little Follow Through

Center director

Recommend

CEO approval

Business Outlook

Pros

- competitive pay -401K Match -Good Benefits and PTO

Cons

-Little support from Support Center -Its a start up so there are consistent changes that makes it hard to keep up with the workflow

Heart + Paw Response

3y

Offering competitive pay, benefits, and generous PTO to support a healthy work-life balance is just one of the ways we care for the members of our team. We're happy to hear of your satisfaction with our offerings, because showing our people that we value your efforts and time is of utmost importance to us. We strive to provide a cohesive, collaborative environment where access to support, resources and help is readily available to all. We understand that any changes in the support center organization can be sometimes difficult to navigate, so we thank you for your determination and for sharing in our vision as we work to deliver the highest quality pet care. Team members are always encouraged to reach out to their immediate supervisors or Human Resources in order to partner in finding solutions to make our teams workflow more manageable. Thank you for taking the time to provide us with your feedback.

5.0

May 31, 2022

Team that really cares

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The leadership truly cares about the team and caring for animals. This company is focused on the people and the care of pets - treating them like family. I really do feel like a team and have a lot in common with my coworkers. I also love that the company is growing. There are a lot of outlets to share feedback and be part of the decision making process.

Cons

We are a young company so there is so much to do! It's all very exciting and I can't wait to see how the company grows.

Heart + Paw Response

4y

We appreciate you taking time to leave a review! Our collaborative and family-like environment is a direct result of supportive management and hard working team members, like you, who help build lasting relationships in each other's lives. It is great to be part of such a unified team where you know someone always has your back. Thank you for continuing to make a difference, and always going the extra mile!

5.0

May 31, 2021

Good

Technician

Recommend

CEO approval

Business Outlook

Pros

Good Pay and Good Hours

Cons

Nothing to put them down for

Heart + Paw Response

4y

Thank you for the review! We know that compensation and work schedule are important. Providing a good work-life balance and competitive compensation are some of the ways Heart + Paw strives to show our appreciation to you, our incredible team. Thank you!

Viewing 34 - 36 of 63 Reviews

Jobs at Heart + Paw

Associate Veterinarian

Associate Veterinarian

Veterinary Receptionist

Heart + Paw

Heart + Paw reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Intentions but Little Follow Through

Team that really cares

Good

Jobs at Heart + Paw

Heart + Paw reviews FAQs

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