Heart + Paw reviews

3.0

46% would recommend to a friend

(63 total reviews)
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David Lasus

55% approve of CEO

41% positive business outlook

Heart + Paw has an employee rating of 3.0 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Heart + Paw employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

63 reviews
4.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

dogs were fun and it was clean

Cons

Low pay and long shifts

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Heart + Paw Response
1mo
Thank you for sharing your feedback. We're pleased to hear you enjoyed the atmosphere and the opportunity to work with pets each day. We recognize that compensation and scheduling can be viewed differently based on individual expectations and experiences. We appreciate you taking the time to share your perspective and wish you continued success in your career.
5.0
Sep 17, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

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Heart + Paw Response
8mo
Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.
4.0
Sep 8, 2025

Supportive, cheerful community

Recommend
CEO approval
Business Outlook

Pros

Very supportive of doctors. Inclusive community that is very accepting of ALL types of diversity (LGBTQ+), neurodiverse, etc. Excellent compensation packages

Cons

Nothing terrible. There's the minor things that come with any buisness today (i.e. lots of tech, everything is over email, which is annoying when you just want to pick up a phone and call someone). I might just be an old fuddy duddy. Probably not an issue for most of the younger generations. I will say that the put in extra effort to help the older generations with learing the software, etc.

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Heart + Paw Response
8mo
Thank you for taking the time to share your experience and for your continued commitment to Heart Paw. We’re so glad to hear that you’ve found our community to be supportive, inclusive, and empowering and that our efforts to provide strong doctor support and competitive compensation are making a difference. We also appreciate your thoughtful feedback regarding communication and technology. We understand that the pace of digital tools can feel different for everyone, and we’re committed to supporting all team members with training and resources to make day-to-day operations as smooth as possible. Your insights are invaluable in helping us continue to grow and refine the Heart Paw experience for every team member. Thank you again for your dedication and for being an important part of our community.
Viewing 40 - 42 of 63 Reviews

Glassdoor has 65 Heart + Paw reviews submitted anonymously by Heart + Paw employees. Read employee reviews and ratings on Glassdoor to decide if Heart + Paw is right for you.