Does Heart + Paw pay their employees well?

According to anonymously submitted Glassdoor reviews, Heart + Paw employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heart + Paw. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Heart + Paw?

46% of Heart + Paw employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heart + Paw 3.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Heart + Paw?

Center Director (6) , Care Coordinator (4) , Center Worker (3) , Front Desk Receptionist (3) , Veterinary Assistant (3) , Pet Stylist (2) , Veterinarian (2) , Veterinary Technician (2)

What are the pros of working at Heart + Paw according to real employee reviews?

"Good Pay and Good Hours" ((in 6 reviews)); "Benefits are great for the most part." ((in 5 reviews)); "Benefits are okay, coworkers are great for the most part, veterinary care is decent" ((in 4 reviews)); "Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)" ((in 4 reviews))

What are the cons of working at Heart + Paw according to real employee reviews?

"Poor management to employee communication." ((in 5 reviews)); "I’m not sure if it was just the doctor at my clinic or heart and paw in general but when there was an opportunity to promote a good employee from within to the clinical manager position she was led on and made to believe that would be her job but she was not told that the whole time the doctor had interviewed outside people and hired someone else instead." ((in 4 reviews)); "Poor leadership" ((in 4 reviews))

What are employees saying about Heart + Paw layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Heart + Paw layoffs and their outlook for job security at Heart + Paw in 2026.

What are the top reviewed Heart + Paw locations?

Philadelphia , Hagerstown , Cherry Hill , Marlton , Warren , King of Prussia , Pittsburgh , Baltimore , Glenn Dale , Phila

Heart + Paw reviews

3.0

46% would recommend to a friend

(63 total reviews)

David Lasus

55% approve of CEO

41% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Work/Life balance

3.1

Diversity & inclusion

3.1

Career opportunities

2.7

Culture & values

2.5

Senior management

Heart + Paw has an employee rating of 3.0 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Heart + Paw employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

3.0

Jul 7, 2022

Wonderful Ideas, Sub par Execution

Vet assistant

Recommend

CEO approval

Business Outlook

Pros

Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)

Cons

The company seems to care far more about expanding than catering to the centers that are already up and running. Prices change frequently (with no notice to clients or staff, including center managers) when the company needs to make more money and they are quick to shut parts of centers down if they are not successful. Little to no raises, no bonuses.

Heart + Paw Response

4y

It is great to hear that your team members have been both friendly and supportive! At Heart + Paw, your team really does become a family. We look to our team members to provide open and honest feedback so we can provide the best possible work environment for our team. Thank you for all of your hard work and for being part of the team!

4.0

Jun 1, 2022

Young but supportive company!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very welcoming and supportive! Feels like a family! They have great benefits and perks and everyone pitches in to help you if you need it!

Cons

Start up growing pains, developing processes, etc. but still a great environment to learn and grow!

Heart + Paw Response

4y

It is great to hear that you have enjoyed building bonds with your team members! At Heart + Paw, your team really does become a family. We appreciate all of your hard work and dedication. Thank you for being part of the Heart + Paw Family!

5.0

May 31, 2022

Team that really cares

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The leadership truly cares about the team and caring for animals. This company is focused on the people and the care of pets - treating them like family. I really do feel like a team and have a lot in common with my coworkers. I also love that the company is growing. There are a lot of outlets to share feedback and be part of the decision making process.

Cons

We are a young company so there is so much to do! It's all very exciting and I can't wait to see how the company grows.

Heart + Paw Response

4y

We appreciate you taking time to leave a review! Our collaborative and family-like environment is a direct result of supportive management and hard working team members, like you, who help build lasting relationships in each other's lives. It is great to be part of such a unified team where you know someone always has your back. Thank you for continuing to make a difference, and always going the extra mile!

Viewing 43 - 45 of 63 Reviews

Jobs at Heart + Paw

Veterinary Receptionist

Dog Daycare Specialist

Veterinary Receptionist

Doggy Daycare + Boarding

Veterinary Receptionist

Heart + Paw

Heart + Paw reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Wonderful Ideas, Sub par Execution

Young but supportive company!!

Team that really cares

Jobs at Heart + Paw

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